Sean Watson
Decatur,GA.
Summary
Service-oriented and responsible with good understanding of real estate practices and financial regulations. Well-versed in options such as short sales to avert foreclosing on properties. Well-organized and detail-oriented with a systematic approach.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Loss Mitigation Specialist
RP Field/NCCI
07.2019 - Current
- Contact and interact with delinquent borrowers to review different options for foreclosure
- Enforce loan workouts, forbearance, stipulations, modifications as well as deed in lieu transactions adhering to investor guidelines.
- Reached out to borrowers to discuss current status and loan workout options.
- Helped customers navigate options to maintain homeownership.
- Checked property valuations to assess foreclosure feasibility.
- Assessed clients' financial data to determine loan suitability.
- Discussed property liquidation options with customers.
- Worked with various lenders to find the best deal for 10 homebuyers per month
Project Manager
The Citi Globe
04.2011 - 06.2019
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects
- Monitored project performance to identify areas of improvement and make adjustments
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Achieved project deadlines by coordinating with contractors to manage performance
Account Executive
AJC/Cox
10.2007 - 02.2011
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships, and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Collaborated with internal teams to develop account strategy.
- Strengthened customer relationships with proactive and collaborative approach to managing needs
- Managed sales cycle to maintain a solid customer base
- Collaborated with internal teams to develop an account strategy
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts
- Met and exceeded service level goals to achieve standards and expectations
- Leveraged CRM to collect, organize, and manage sales data and customer information
Education
Worcester State College
Worcester, MA1988
Associates Degree - Business Administration
Becker College
Worcester, MA1987
Skills
- Payoff Planning
- Financial Service Solutions
- Loan Portfolio Monitoring
- Risk System
- Respond to customer inquiries via email, phone, and proprietary messaging systems with excellent tone, grammar, and spelling for written communications
- Resolve issues in a personalized, accurate, and timely manner
- Build long-term relationships with customers by offering advice related to products and services
- Maintain highest level of discretion when dealing with customer issues
- Report on customer trends and feedback
Certification
Professional Sales Certification 2009-2010
Timeline
Loss Mitigation Specialist
RP Field/NCCI
07.2019 - Current
Project Manager
The Citi Globe
04.2011 - 06.2019
Account Executive
AJC/Cox
10.2007 - 02.2011
Worcester State College
Associates Degree - Business Administration
Becker College
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