Sean Wright
Brooklyn,NY
Summary
Proven track record in enhancing customer satisfaction and safety, notably at Allied Universal Security Services. Excelled in package handling and maintaining operational integrity under pressure. Demonstrated exceptional weather tolerance and safety awareness, achieving seamless delivery and security operations. Skillfully balanced customer service with stringent security measures, ensuring a secure and efficient environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mail Carrier
United States Post Office
07.2022 - Current
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
Security Guard
Allied Universal Security Services
01.2018 - 03.2021
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Stock Room Associate
Macys Department Store
05.2015 - 01.2020
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Checked numbers manually and used hand-held equipment to locate products.
Education
Associate of Arts - Business Management
Borough of Manhattan Community College
New York, NYSkills
- Safety awareness
- Parcel delivery
- Weather tolerance
- Package handling
Certification
CPR Certified
Timeline
Mail Carrier
United States Post Office
07.2022 - Current
Security Guard
Allied Universal Security Services
01.2018 - 03.2021
Stock Room Associate
Macys Department Store
05.2015 - 01.2020
Associate of Arts - Business Management
Borough of Manhattan Community College
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