Seana Keeton
Levittown,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Bakery/Cake Decorator
Acme Markets, Inc
02.2024 - Current
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
Store Manager
Crumbl Cookies
08.2021 - 12.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Supervisor/Cake Decorator
BJ's Wholesale
03.2020 - 06.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
High School Diploma -
Harry S Truman High School
Levittown, PA06.2017
Associate of Arts - Psychology
Bucks County Community College
Newtown, PA12.2022
Timeline
Bakery/Cake Decorator
Acme Markets, Inc
02.2024 - Current
Store Manager
Crumbl Cookies
08.2021 - 12.2023
Supervisor/Cake Decorator
BJ's Wholesale
03.2020 - 06.2021
High School Diploma -
Harry S Truman High School
Associate of Arts - Psychology
Bucks County Community College
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