Seana Shaer MSN, RN, NPD-BC, CPPS, CPHQ
Miami,FL
Summary
Detailed oriented nurse professional and manager of quality and analytics with over 20 years of experience in healthcare and leadership. Promotes a high-reliability safety culture by improving patient outcomes, quality of care and leading performance improvement initiatives. Analytical and critical thinker with a data-driven mentality and methodical approach. Talented communicator with a diverse background in multi-system hospital settings and a collaborative approach to team building.
Overview
23
23
years of professional experience
5
5
Certification
Work History
Manager of Quality & Analytics
HCA-Mercy Hospital
01.2021 - 03.2024
- Development, analysis and monitoring of internal and external clinical performance databases and dashboards both facility and corporate wide (Quality Management, Risk Management, Infection Control, Peer Review, Stroke & Sepsis Program). Provided a structured environment by coaching and facilitating teamwork to assure initiatives were achieved in an effective and efficient manner.
- Leadership oversight of quality performance of clinical and administrative processes. Included hospital wide tracking and communication of Quality and Patient Safety metrics such as 30-Day readmissions, Infection Prevention Program, VTE, Stroke, Sepsis, OB Metrics, HAI's, Physician Scorecards, Falls and HAPU's.
- Involved in hospital preparedness for regulatory, survey compliance and follow up investigations such as Stroke Accreditation, Leapfrog, Joint Commission, AHRQ, AHCA and Corporate Clinical Dashboards.
- Coordinated and presented interdisciplinary Committee meetings. As a committee member, contributed additional insight via statistical analysis and project management. Provided weekly and monthly quality analysis and reporting to Medical Director and VP of Quality.
- As part of the Leadership team, applied Lean Six Sigma and additional quality methodologies to assist key stakeholders in identifying barriers, improving processes and monitoring action plans (RCA, SIPOC, Fishbone Diagram). Developed scorecards and dashboards via various analytical platforms Power-Bi, Excel Pivot, new Peer Review processes and department specific processes that resulted in a more efficient structure.
- Completed a study focusing on Unplanned Return to the OR. Findings presented to Medical Executives and proved to be beneficial to Patient Safety and Risk Department.
Division Specialty Educator
HCA-East Florida Division
01.2019 - 01.2021
- Created and managed division wide professional development and clinical programs across East Florida that promoted professional competency for healthcare teams within specialty areas. Guided hospital wide improvements in patient safety, regulatory preparation, and service excellence through collaboration and communication with key stakeholders. Content expert for Division's Nurse Specialty Residency Programs.
- Project lead and coordinator for the development and Go Live process of various projects such as COVID Emergency Preparedness Program, Specialty Nurse Residency Programs, Red Cross Go Live, SMARTPump IV Infusion System, Bariatric Program Development, and CLABSI/CAUTI Prevention Program.
- Identified hospital and division-wide practice gaps through data analysis and created evidence-based quality educational programs and FBON certified RN courses. Research leader for pilot studies, task forces, and hospital wide projects.
- Collaborated and maintained continued communication with leaders and executive suite (CEO, CMO, CNO, VPQ,) of all 14 hospitals to identify gaps, process improvements and trends across the hospital system, and kept them informed of project status and development.
Broward Market-Clinical Educator
HCA-East Florida Division
07.2017 - 01.2019
- Designed and presented instructional tools, education presentations, in-services and clinical courses for the Broward Market hospital staff that focused on clinical advancement, enhancement of critical thinking and regulatory preparedness.
- Managed New Hire Orientations within the Broward Market. Included collaboration with H.R. directors, hospital administrators and the EFD education team. Input data through Excel Spreadsheets and the Tracker computer program to coordinate training locations amongst the New Hires and the assigned educators.
Sepsis Program Coordinator
HCA-Northwest Medical Center
11.2014 - 10.2017
- Established educational plans for patients diagnosed with Sepsis and their families, presented at new hire orientations, created community outreach programs, and was a visiting content expert at HCA's StarRN Nursing Graduate Program.
- Ensured daily surveillance was completed and hospital associated infections were accurately identified. Abstracted, reviewed, and interpreted medical information and data to evaluate trends.
- Ensured facility met Sepsis core measure standards through staff education, multidisciplinary rounds, and monthly meetings with Executives, Quality and Infection Prevention leaders. Chair- person of facility's Sepsis Committee.
- Compiled data and generated reports and presentations to stay abreast of current changes in practice and operations.
Charge Nurse/Mgmt-CVICU & CVL
Bethesda East Heart Hospital
01.2010 - 11.2014
- Provided leadership and staff development in the Cath. Lab. and Admit/Recovery Unit. Organized preceptorship programs, staff evaluations and peer reviews.
- Ensured efficient communication and proper case assignment amongst the Interventional Cardiologists. Created a “Time Out” system for the Cath. Lab.
- Provided exceptional care to high-acute cardiac patients needing complex care such as ventilator management, multi-system organ management and wound.
- Proficient with IABP, Impella Devices and Flo-Trac Hemodynamic Monitoring systems. Managed cardiac drips and titration protocols to maintain effective organ perfusion and ensure patient safety.
Advanced Practice Nurse Clinician
Duke University Hospital
03.2008 - 12.2009
- Areas of specialization included Surgical Pre-Op, PACU/Recovery, Cardiac Cath. and Endoscopy. Performed patient pre-op and post-op assessments, and managed pre and post-tests relevant to the scheduled surgical procedures.
- Provided preceptorship and education to hospital staff as part of the development of teaching initiatives. Included creating patient monitor and clinical pathways tools.
- Coordinated care with other healthcare professionals, promoting optimal patient outcomes.
Registered Nurse- Adult ICU
Memorial Regional Hospital
03.2004 - 02.2008
- Provided continuous assessment and care of patients in the medical intensive care unit.
- Provided hand off communication to charge nurse and medical team, outlining changes in patient status and management of those changes.
- Onboarded new nurses to the unit and provided mentorship as they transitioned to an independent role in the ICU.
Registered Nurse-Stepdown Unit
Jackson Memorial Hospital
05.2001 - 02.2004
- Nursing assessment and care of patients in the Stepdown/Post Transplant Unit.
- Provided hand off communication to Charge Nurse and Medical team, outlining changes in patient status and management of those changes. Assisted Charge Nurse with staff scheduling and assignments.
- Onboarded new nurses to the unit and provided mentorship. Member of the Wound Care Committee.
Education
Master of Science - Adult Nurse Practitioner
Florida International University
Miami, FL12.2007
Bachelor of Science - Nursing
Barry University
Miami Shores, FL05.2001
Bachelor of Science - Biology
Florida Memorial University
Miami, FL07.1999
Skills
- Team Collaboration
- Surveillance Strategies
- Professional Development & Leadership
- Effective Communication and Presentation
- Process Improvement (Quality, Risk, Infection Prevention)
- SQL querying
- Data Analytics
- Meditech, CPOE, EMAR
- Regulatory and Accreditation Preparedness
- Advanced Excel, PowerPoint & Word
- Project management
Certification
- Registered Nurse ( Florida)
- Basic Life Support ( American Red Cross)
- Certified Professional in Healthcare Quality (CPHQ)
- Certified Professional in Patient Safety (CPPS)
- Nurse Professional Development -BC
- Data Analytics & Management w/Tableau
- Microsoft Power BI Associate
- pending-Certification in Infection Control (CIC)
- pending-Six Sigma Green Belt
Professional Organizations
- National Association for Healthcare Quality
- Sigma Theta Tau-Iota Xi Chapter
- Institute for Healthcare Improvement
- Florida Nurses Association
- Sepsis Alliance
- National Association of Healthcare Services Executives
Timeline
Manager of Quality & Analytics
HCA-Mercy Hospital
01.2021 - 03.2024
Division Specialty Educator
HCA-East Florida Division
01.2019 - 01.2021
Broward Market-Clinical Educator
HCA-East Florida Division
07.2017 - 01.2019
Sepsis Program Coordinator
HCA-Northwest Medical Center
11.2014 - 10.2017
Charge Nurse/Mgmt-CVICU & CVL
Bethesda East Heart Hospital
01.2010 - 11.2014
Advanced Practice Nurse Clinician
Duke University Hospital
03.2008 - 12.2009
Registered Nurse- Adult ICU
Memorial Regional Hospital
03.2004 - 02.2008
Registered Nurse-Stepdown Unit
Jackson Memorial Hospital
05.2001 - 02.2004
Master of Science - Adult Nurse Practitioner
Florida International University
Bachelor of Science - Nursing
Barry University
Bachelor of Science - Biology
Florida Memorial University
- Registered Nurse ( Florida)
- Basic Life Support ( American Red Cross)
- Certified Professional in Healthcare Quality (CPHQ)
- Certified Professional in Patient Safety (CPPS)
- Nurse Professional Development -BC
- Data Analytics & Management w/Tableau
- Microsoft Power BI Associate
- pending-Certification in Infection Control (CIC)
- pending-Six Sigma Green Belt
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