Resourceful coordinator recognized for high productivity and efficient task completion. Specializes in project management, event coordination, and workflow optimization. Excels in communication, problem-solving, and time management, ensuring successful project outcomes through effective leadership and teamwork.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Financial Catalyst Coordinator
Watermark Community Development Corporation
01.2022 - Current
Partnered with Executive Director and Board to guide strategic planning; oversaw a $330K budget
Led cross-functional initiatives, supervised one direct report, coordinated up to 50 volunteers annually, and collaborated with 20+ strategic partners.
Redesigned the Financial Catalyst program into the first continuous cohort model.
Achieved 87% retention (program history high).
Reduced asset purchase processing time from 127 days to 30 days, a 76% improvement.
Increased enrollment by 15%, and participant asset acquisition by 15%.
Facilitated more than $1.3 million in matched savings for homeownership, transportation, education, and entrepreneurship.
Recruited, trained, and developed the first African American female Phase I facilitator, who later joined the Board
Provided HR consulting in talent acquisition, employee engagement, workforce planning, succession planning, and organizational development.
Managed event logistics for workshops and training sessions.
Program Supervisor | Facility Manager
Bourne Family Services
Contributed insights to policy development, reducing staff call-outs by forty percent.
Directed hiring, onboarding, coaching, and performance management initiatives effectively.
Coordinated three training sessions for new employees on program policies and practices.
Implemented program schedules during COVID to align resource limitations with client needs.
Facilitated weekly team meetings to discuss case progress for six clients.
Monitored client progress through regular assessments and documentation reviews.
Coordinated logistics for activities and events.
Created program goals and objectives for clients with mental and behavioral health issues, developed program-specific policies and procedures and relentlessly helped clients meet goals.
Managed day-to-day residential services, met individual transportation needs and maintained safe and high-quality home environments.
Oversaw client caseload for non-profit agency, managed assessments and functional analyses, developed individualized treatment plans and measured ongoing effectiveness of plans.
Maintained accurate records of program activities and results.
Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.
Facilitated cross-departmental collaboration to meet program objectives and deadlines.
Assisted in the creation and revision of program policies and procedures to ensure compliance during the early stages of the pandemic.
Prepared detailed reports for stakeholders, highlighting program achievements and challenges.
Police Dispatcher I
Pomona Police Department
Ensured compliance with safety protocols while securely handling sensitive information.
Researched vehicular registration, driving records, and warrants to assist officers during traffic stops.
Utilized computer-aided dispatch system to track unit locations and responder availability.
Managed emergency calls, assessing urgency to dispatch appropriate units.
Coordinated with agencies to relay critical information during incidents.
Maintained detailed logs of communications and events for accurate record-keeping.
Developed onboarding documentation and training resources for new personnel.
Regional Recruiter
University of Nevada, Las Vegas
Cultivated relationships with over 50 local high schools and community organizations to promote college access programs.
Assisted in developing recruitment strategies to attract a diverse student body.
Prepared detailed reports on applicant statistics, including acceptance rates and demographics.
Contributed to enrollment of more than 2000 students through targeted initiatives.
Guided prospective students through admissions processes while addressing inquiries promptly.
Conducted informational sessions to educate students about available programs and campus resources.
Created marketing materials that effectively highlighted university offerings to attract diverse candidates.
Utilized CRM systems for tracking applicant progress and managing communications efficiently.
Education
Bachelor of Science - Business Management
Azusa Pacific University
Azusa, CA
Skills
Strategic planning and execution
Organizational development
Leadership and program management
Change management
Talent acquisition and HR systems
Budgeting and financial oversight
Stakeholder engagement
Data-driven decision-making
Process optimization and improvement
Compliance and risk management
Crisis management
Certification
Faith & Finances Facilitator Certification
California P.O.S.T. Certification
Core Leadership Competencies
Strategy & Planning
Organizational Development
People & Program Leadership
Change Management
Talent Acquisition & HR Systems
Budgeting & Financial Stewardship
Stakeholder Engagement
Data-Driven Decision Making
Process Optimization & Continuous Improvement
Compliance & Risk Management
Executive Career Highlights
Directed cross-functional initiatives with a $330K budget; collaborated with 15+ strategic partners and 50+ volunteers annually
Led talent strategy, HR consulting, and organizational development across talent acquisition, engagement, workforce planning, and succession
Built 50+ high school partnerships contributing to 2,000+ enrollments and supported regional recruitment initiatives
Leadership Impact Snapshot
87% retention in redesigned Financial Catalyst program (program history high)
76% faster asset purchase processing
80% rise in workforce productivity via targeted coaching and process improvements
$1.3M+ in matched savings facilitated (homeownership, transportation, education, entrepreneurship)