Seaneen LaMontagne
Portland
Summary
I’m looking for an opportunity to bring more than a decade of experience generating sales and building relationships to the right team. From developing catering contracts, to delivering the experience to more than two thousand diners at once, I’ve worked under pressure and thrive on creating exceptional results. I back this up with a deep understanding of interpersonal communications that I’ve developed through years of work and study, including certifications in Integrity Selling and Wings Seminars Core Series, specializing in communication.
Overview
18
18
years of professional experience
Work History
Catering Sales and Operations Manager
Headwaters Catering
01.2022 - Current
- Effectively orchestrate off-premise events up to 2100 guests, from set up to break down, acting as liaison between clients, serving staff and kitchen
- Complete BEO’s, execute all scheduling, logistics, billing and follow up, with attention to every detail
- Train catering staff on policies and procedures, customer service technique, perfect presentation, quality control and efficient cleanup for prompt turnover
- Manage commercial kitchen, oversee food production and presentation, work with culinary staff to maintain health and safety standards
- Work directly with marketing team, manage all incoming catering and event inquiries, upsell F&B, consult with customers to create and customize events, maintain sales goals
Operations Manager
Levy Restaurants
01.2024 - 10.2024
- Streamlined operational processes to enhance efficiency and reduce turnaround times.
- Managed scheduling and resource allocation for tours, ensuring optimal team performance.
- Developed training programs for staff, improving service delivery and customer satisfaction.
- Oversaw inventory management systems, ensuring timely procurement of necessary equipment.
Operations Manager
Pedal Bike Tours Hawaii
01.2015 - 01.2017
- Managed all aspects of marketing, both online and directly to travel partners and tour desks in Hawaii
- Oversaw all day-to-day functions of the business, including hiring and training tour guides and support staff
- Developed promotions, coordinated events and sponsorships, and networked within the community to raise awareness of cycling in tourism
Account Executive
Cumulus Media
01.2011 - 01.2014
- Generated leads, built a solid database of clients, implemented sales tools in client relationships and managed accounts, including all monthly accounts payable
- Created sponsorships, wrote copy, produced ads and collaborated with on-air talent over five radio stations
- Implemented creative marketing solutions specific to business owners’ needs and goals, collaborated with marketing departments and ad agencies
Enrollment Coordinator
Wings Seminars
01.2008 - 01.2012
- Completed extensive nine-week advanced sales training, Integrity Selling, and implemented tools towards meeting weekly and monthly sales goals for seminar enrollment
- Built and maintained strong and lasting relationships with participants, assisting clients from enrollment through graduation
- Specialized in corporate accounts, working with sales teams and upper management to best fit seminar specific goals
Education
Associate of Science - Business Management
Lane Community College
Eugene, OR06-1996
Skills
- Experienced sales manager, proficient at generating new sales while nurturing existing relationships
- Long term relationship and team building skills with clients, guests, support team and management
- Skilled at preparing and delivering presentations, building BEO’s, negotiating contracts, creating menus and executing flawless events
- Computer proficiency, experienced in Excel, Outlook and Powerpoint, Tripleseat booking platform, with extensive social networking knowledge
- Effective budget and time management, and ability to multitask and problem solve in fast paced environment
Timeline
Operations Manager
Levy Restaurants
01.2024 - 10.2024
Catering Sales and Operations Manager
Headwaters Catering
01.2022 - Current
Operations Manager
Pedal Bike Tours Hawaii
01.2015 - 01.2017
Account Executive
Cumulus Media
01.2011 - 01.2014
Enrollment Coordinator
Wings Seminars
01.2008 - 01.2012
Associate of Science - Business Management
Lane Community College