Seanier Boyce
Buffalo
Summary
Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.
Overview
7
7
years of professional experience
Work History
Customer Service Sales Representative
BOSS
Buffalo
12.2024 - Current
- Assisted customers with product inquiries and service requests.
- Processed sales transactions efficiently and accurately.
- Maintained product knowledge to provide informed recommendations.
- Handled customer complaints with empathy and professionalism.
- Followed up on customer orders to ensure timely delivery and support.
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
- Sales forecasting
Customer Service Sales Representative
Champs Sporting Goods
Buffalo
05.2021 - 11.2023
- Assisted customers with product inquiries and service requests.
- Processed sales transactions efficiently and accurately.
- Maintained product knowledge to provide informed recommendations.
- Collaborated with team members to enhance customer satisfaction.
- Drove increased engagement with productive conversations and ongoing relationship management.
- Built and maintained knowledge of evolving product and service offerings to promote additional sales to existing customers.
Housekeeper
Brothers Of Mercy
Hamburg
05.2023 - 08.2023
- Cleaned resident rooms, ensuring a safe and welcoming environment.
- Maintained cleanliness in common areas, promoting hygiene and comfort for residents.
- Followed infection control standards while handling cleaning supplies and equipment.
Environmental Services Housekeeper
Father Baker Manor
Orchard Park
12.2019 - 03.2020
- Cleaned and sanitized resident rooms, bathrooms, and common areas daily.
- Operated cleaning equipment including vacuums, floor scrubbers, and mops efficiently.
- Followed safety protocols for handling cleaning chemicals and waste materials.
- Responded promptly to emergency cleaning requests from staff or residents.
Customer Service
Uhaul Moving And Storage
Buffalo
06.2019 - 11.2019
- Provided customer service support to internal departments.
- Provided customer service by answering inquiries from customers.
- Provided customer service support to existing clients.
- Greeted guests and provided customer service.
Education
Health Sciences Charter School
Buffalo, NYSome College (No Degree) - Bussiness
Miller-Motte Technical College
Jacksonville, NCSkills
- Sales processing
- Sales techniques
- Sales forecasting
- Customer engagement
- Complaint resolution
- Relationship building
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Product knowledge
Timeline
Customer Service Sales Representative
BOSS
12.2024 - Current
Housekeeper
Brothers Of Mercy
05.2023 - 08.2023
Customer Service Sales Representative
Champs Sporting Goods
05.2021 - 11.2023
Environmental Services Housekeeper
Father Baker Manor
12.2019 - 03.2020
Customer Service
Uhaul Moving And Storage
06.2019 - 11.2019
Health Sciences Charter School
Some College (No Degree) - Bussiness
Miller-Motte Technical College