Sean Nicholas
Merrimack,NH
Summary
Customer-oriented hospitality, team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Event Bartender
Margaritas Mexican Restaurant
11.2022 - Current
- Assisted host of event with fulfilling their catering needs for events held in function room.
- Bartended private events for parties between 20-70 guests for special events such as work outings, wedding rehearsals, birthday parties and baby/bridal showers.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Lead Bartender/ Server
Margaritas Mexican Restaurant
03.2015 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept bar presentable and well-stocked to meet customer needs.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bar Manager
Margaritas Mexican Restaurant
05.2023 - 08.2024
- Managed bar inventory, restocked supplies and placed orders for liquors, beer, and wines.
- Provided support to servers and bartenders when needed during peak hours.
- Performed daily opening and closing duties such as setting up the registers, and counting money.
- Created staffing schedule weekly for bar staff.
Assistant Manager
Chunky's Cinema Pub
09.2013 - 03.2015
- Managed up to 25 employees on any given day.
- Encouraged and educated wait staff in up-sell and suggestive menu item sale techniques.
- Managed server cash outs and tips.
- Completed daily sales reports at the end of each closing shift.
- Conducted interviews with potential employees.
- Updated company website with upcoming promotions and specials.
Head Server
Chunky's Cinema Pub
01.2012 - 03.2015
- Trained new staff on restaurant operations and policies to strengthen performance.
- Supervised server staff and simultaneously served personal section of tables.
- Observed servers to provide feedback and coaching in areas requiring improvement.
- Handled cash and credit card payments from guests.
- Generated sales through direct customer interaction, and suggestive selling techniques,
- Took orders from guests accurately and in a timely manner.
Education
Hospitality Administration And Management
Southern New Hampshire University
Manchester, NH05.2013
Skills
- Efficient multitasking
- Food and Beverage Service
- Excellent Communication
- Liquor, beer, and wine knowledge
- Collaboration and Teamwork
Timeline
Bar Manager
Margaritas Mexican Restaurant
05.2023 - 08.2024
Event Bartender
Margaritas Mexican Restaurant
11.2022 - Current
Lead Bartender/ Server
Margaritas Mexican Restaurant
03.2015 - Current
Assistant Manager
Chunky's Cinema Pub
09.2013 - 03.2015
Head Server
Chunky's Cinema Pub
01.2012 - 03.2015
Hospitality Administration And Management
Southern New Hampshire University
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