Seanna Rodriguez
Walnut Grill
Pittsburgh,PA
5
years of professional experience
Dedicated server with proven skills in customer service and team collaboration. Known for effective time management and multitasking in high-pressure environments, enhancing guest experiences and service efficiency.
Work History
Host
11 Months- Welcomed guests and managed seating arrangements to ensure smooth dining experiences.
- Coordinated with kitchen and service staff to optimize flow and efficiency during peak hours.
- Trained new hosts on operational procedures and customer service standards to enhance team performance.
- Monitored waitlists and communicated wait times clearly to guests, improving overall satisfaction.
- Handled reservation system, ensuring accurate bookings and efficient table turnover rates.
Server
2 Years 3 Months- Delivered exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Host/Food Runner
1 Year 3 Months- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlist efficiently to optimize seating arrangements.
- Collaborated with kitchen staff to expedite food service during peak hours.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Sales Associate
5 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and streamline inventory management.
- Processed transactions accurately using point-of-sale systems to ensure smooth checkout operations.
- Collaborated with team members to achieve daily sales goals and improve store performance.
Education
Bachelor of Science - Business
Skills
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Timeline
Host
Culinary Dropout
09.2025 - CurrentRead More
Server
Walnut Grill
05.2024 - CurrentRead More
Host/Food Runner
The Yard
02.2022 - 05.2023Read More
Sales Associate
True Value
09.2021 - 02.2022Read More
Arizona State University
Bachelor of Science from Business
Read More