Sebastian Alacio
Mission
Summary
Currently a student at UTRGV aiming to go to medical school. I'm currently looking to expand my resume with various jobs/experiences as well as gather as much knowledge and information as possible for when the time comes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Dillard's
06.2024 - 01.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provide excellent customer service
Warehouse Worker
Amazon
01.2024 - 01.2025
- Consistently lifted materials weighing as much as 60 pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Sales Retention Specialist
Spectrum
05.2024 - 08.2024
- Increased customer retention by effectively addressing concerns and providing tailored solutions.
- Evaluated competitor offerings regularly and adjusted strategies accordingly to maintain an edge in the market.
Manager on Duty
Bud's N Suds
01.2022 - 08.2023
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
Education
Bachelor of Science - Biology Pre-Med
The University of Texas Rio Grande Valley
Edinburg, TX05-2026
Associate of Science - High School - Biology
Sharyland Advanced Academic Academy
McAllen, TX05-2022
Skills
- Customer service
- Problem-solving skills
- Listening skills
- Proficient in Microsoft 365
- Skilled in achieving 80 WPM typing speed
- Flexible schedule
- Stocking and receiving
Certification
CCMA certification obtained my senior year of HS
CPR certified
BLS certified
B-EMT certification on the works
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Dillard's
06.2024 - 01.2025
Sales Retention Specialist
Spectrum
05.2024 - 08.2024
Warehouse Worker
Amazon
01.2024 - 01.2025
Manager on Duty
Bud's N Suds
01.2022 - 08.2023
Bachelor of Science - Biology Pre-Med
The University of Texas Rio Grande Valley
Associate of Science - High School - Biology
Sharyland Advanced Academic Academy
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