Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sebastian Almonte

Miami,Florida

Summary

Hardworking and passionate job seeker with strong organizational skills eager to start my journey with this company and in this role this opportunity perfectly aligns with where I want to go

Overview

4
4
years of professional experience

Work History

Service Processor

ESOP Intl, LLC
02.2022 - Current
  • Input data into spreadsheets and databases.
  • Service of process on Defendants
  • Coordinate with case manager to make sure all Defendants have been properly served

Target Service Advocate

Target
01.2021 - 01.2022
  • Analyzed customers' issues and complaints and initiated corrective actions.
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Greeted each customer and solved all issues and complaints via face-to-face, through email or on phone.
  • Performed follow-up services for dissatisfied customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Handled cash with high accuracy and took care to check bills for fraud.

Law Clerk

M.Fuentes & Co.
01.2020 - 06.2020
  • Reviewed complaints and identified claims and materials facts and issue. Drafted case status reports.
  • Employed Microsoft Word and Microsoft Excel while preparing memoranda, exhibits, and witness/evidence list.
  • filling
  • Researched and gathered evidence from files.

Education

High School Diploma - Magnetic Resonance Imaging (MRI) Technology

Miami Dade College
Miami, FL

Skills

  • Customer Service Background
  • Decision-Making Skills
  • Returns Processing
  • Product Restocking
  • Cash Handling
  • Proficient in MS Office/Excel
  • Human Resources
  • Critical Thinking

Languages

Spanish
Limited Working

Timeline

Service Processor

ESOP Intl, LLC
02.2022 - Current

Target Service Advocate

Target
01.2021 - 01.2022

Law Clerk

M.Fuentes & Co.
01.2020 - 06.2020

High School Diploma - Magnetic Resonance Imaging (MRI) Technology

Miami Dade College

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Sebastian Almonte