Sebastian Beltran
Port Saint Lucie
Summary
Extremely hard worker with proven knowledge and skill in various fields. Dedicated to providing excellent teamwork through communication and support, in addition to going above and beyond for clients to make sure their experience is top tier. Customer service is where I thrive, I love meeting and talking to each and every client. Creating a warm and inviting atmosphere is always a top priority and non-negotiable.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Independent Insurance Broker
Self Employed Services
Stuart, FL
08.2025 - Current
- Developed customized insurance plans based on client needs and risk assessments.
- Negotiated terms and premiums with multiple insurance carriers to ensure competitive offerings.
- Conducted thorough market research to identify emerging trends and potential coverage gaps.
- Provided expert guidance to clients regarding policy options and claims processes.
- Fostered strong relationships with clients, resulting in high retention rates and referrals.
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
Liquor Store Associate
Sam's Club
Port Saint Lucie, FL
11.2023 - Current
- Maintained a clean, organized store environment to optimize customer experience and ensure safety.
- Processed customer transactions quickly and accurately, ensuring a smooth checkout experience.
- Verified age identification for alcohol purchases to comply with legal regulations and prevent underage sales.
- Supported management in maintaining accurate financial and inventory records.
- Assisted in product merchandising for visually appealing displays that maximized sales potential.
- Developed strong rapport with regular customers by remembering preferences and engaging in friendly conversation during visits.
- Was offered and accepted the opportunity to increase workload by obtaining a forklift certification.
Server
Taco Tiki
Jensen Beach, FL
07.2022 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Curbside Associate
Carrabba's Restaurant
Port Saint Lucie, FL
04.2020 - 04.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, and delivery bags/boxes.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
Associate - Business
Indian River State College
Port Saint Lucie, FL04-2021
Skills
- Cleanliness and organization
- Upselling strategies
- Communication
- Customer service
- Multitasking
- Bilingual - Spanish
- Client relations expert
- Sales and marketing
Certification
- Licensed Forklift Driver
Timeline
Independent Insurance Broker
Self Employed Services
08.2025 - Current
Liquor Store Associate
Sam's Club
11.2023 - Current
Server
Taco Tiki
07.2022 - 10.2023
Curbside Associate
Carrabba's Restaurant
04.2020 - 04.2021
Associate - Business
Indian River State College
Certifications
- 2-15 Life and Health Insurance License