Organized Server with experience in banquet hall environments. Effective creator of service structures with thoughtful organization. Efficient server and facilitator of rapid table turnover, boosting volume and productivity.
Overview
5
5
years of professional experience
Work History
Banquet Captain
MGM Resorts
08.2025 - Current
Increased sales significantly by upselling higher-end products to customers.
Maintained clean and safe work environment.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Refilled beverage glasses, cleared and reset tables, and stocked service areas.
Banquet Server
Aria
11.2024 - Current
Carried out professional service, retaining polite and friendly approach at all times.
Adhered to all health and safety regulations while serving food and beverages.
Responded to guest inquiries and requests promptly and courteously.
Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Customer Service Representee
SSG
09.2021 - 04.2023
Developed a customer service training program that improved customer service representatives' ability to handle customer inquiries