Sebastian Cabrera
Santa Paula,CA
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at Blaze Pizza. Proven ability to enhance customer satisfaction and foster a collaborative work environment. Skilled in problem-solving and staff supervision, consistently achieving operational excellence while maintaining high food quality standards.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Blaze Pizza
08.2023 - 05.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Helped on the line when needed
- Helped make food order and scheduled for the week
- Made sure that everyone felt safe/comfortable in the work environment
- Helped costumers with any problems that they had
Cook Supervisor
Eddies Grill
08.2022 - 03.2024
- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
- Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
- Prepared all bulk foods in the morning for the whole day
- Made sure when it was rush hour everything/everyone was in order and all food came out on times
- Made sure that all customers where satisfied with their food
- Helped make food order and organized it
Shift Manager
Del Taco
02.2022 - 03.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Was a cook/line worker when needed
- Made inventory order
- Helped make for the week schedule
- Exercised composure under pressure and in escalated customer service scenarios.
Ranch Hand
Rancho Maria
06.2020 - 04.2022
- Cleared brush and maintained trails to keep ranch safe and accessible for Atvs/tractors
- Maintained equipment and ranch structures.
- Filled trucks,tractors,Atvs and equipment with gas/diesel
- Performed repairs and preventive maintenance on equipment and property.
- Ran water lines/sprinklers to trees
- mixed/sprayed chemicals on trees
- planted trees
- cut down old/dead trees
- Change broken sprinklers
Education
High School Diploma -
Santa Paula High School
Santa Paula, CA06-2021
Skills
- Customer service
- Money handling
- Team leadership
- Collaborative decision-making
- Problem-solving
- Time management
- Customer relations
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Team building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Blaze Pizza
08.2023 - 05.2025
Cook Supervisor
Eddies Grill
08.2022 - 03.2024
Shift Manager
Del Taco
02.2022 - 03.2023
Ranch Hand
Rancho Maria
06.2020 - 04.2022
High School Diploma -
Santa Paula High School
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