Sebastian Esquivel
Salem,Oregon
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
4
4
years of professional experience
Work History
Sales Associate
Foot Locker
Salem, Oregon
11.2022 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used technology resources to assist customers in locating and selecting items.
- Trained new team members in cash register operation, stock procedures and customer services.
Operator
Johns Carwash
Salem, Oregon
04.2020 - 11.2022
- Performed routine maintenance on equipment to ensure optimal performance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Troubleshooted mechanical problems with machines, making repairs or adjustments when necessary.
- Greeted customers and answered questions regarding services offered.
- Assisted customers with selection of car wash packages and add-on services.
- Operated cash register to process customer payments.
- Ensured all safety protocols were followed during the car wash process.
- Received payment from customers in exchange for services rendered.
- Provided information about additional services available at the car wash facility.
- Organized supplies needed for each job including soap, water hoses, brushes, rags.
- Disposed of waste materials properly according to established regulations.
- Inspected vehicles for damage prior to washing.
Education
High School Diploma -
Sprague High School
Salem, OR06-2024
Skills
- Inventory Control
- Retail loss prevention
- Product Sales
- Payment Processing
- Upselling
- Inventory Tracking
- Retail merchandising expertise
- Teamwork and Collaboration
- Product Promotions
- Cash Handling Accuracy
- Exceptional customer service
- Cash Handling
- Customer Service
- Multi-tasking strength
- Guest Relations
- Merchandising knowledge
- Cash Register Operation
Accomplishments
- Employee of the quarter at Foot Locker
References
References available upon request.
Timeline
Sales Associate
Foot Locker
11.2022 - Current
Operator
Johns Carwash
04.2020 - 11.2022
High School Diploma -
Sprague High School
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