Summary
Overview
Work History
Education
Skills
ORGANIZATIONS
Timeline
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Sebastian Fernandez

Bethel,CT

Summary

Driven professional with a proven track record at Union Savings Bank, excelling in customer relations and database maintenance. Demonstrated exceptional organizational skills and a commitment to customer satisfaction, streamlining invoice processing at At-Home Care Of Connecticut, LLC. Skilled in both customer support and account management, ensuring accuracy and efficiency in high-volume environments.

Overview

8
8
years of professional experience

Work History

Service Representative

Union Savings Bank
11.2023 - Current
  • Helping large volume of customers every day with positive attitude and focus on customer satisfaction
  • Consistently demonstrating a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday
  • Maintaining comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times
  • Processing transactions through Tellerinsight including:

deposits, withdrawals, transfers and bank checks

  • Track and Report all sales and service activities through Sharepoint

Accounts Payable Clerk

At-Home Care Of Connecticut, LLC
08.2016 - Current
  • Reviewing vendor invoices for appropriate documentation and validity prior to payment
  • Applying proper codes to invoices, files, and receipts to keep records organized and easily searchable
  • Preparing vendor invoices and processed incoming payments
  • Assisting in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements
  • Maintaining high level of data integrity by consistently updating vendor information in the system accurately
  • Streamlining invoice processing by implementing efficient filing and tracking systems
  • Maintaining account accuracy by reviewing and reconciling checks monthly

Education

Bachelor of Science - Communications

Western Connecticut State University
Danbury, CT
05.2023

Skills

  • Customer Support
  • Customer Relations
  • Database Maintenance
  • Organization
  • Customer Relationship Management
  • Account Management
  • Notary Public - State of Connecticut
  • Bilingual - English and Spanish

ORGANIZATIONS

National Society of Leadership and Success - President 

July 2021 - May 2023

  • Hosted a series of live events (orientations, broadcasts, inductions, etc.) to all student-members who were aspiring leaders
  • Served as the main executive contact with the National Office, completing all necessary paperwork
  • Conducted executive board member meetings, preparing reports and being advised by all board members
  • Handled the marketing aspects (social media, bulk emails, etc.) keeping all members up-to-date

Timeline

Service Representative

Union Savings Bank
11.2023 - Current

Accounts Payable Clerk

At-Home Care Of Connecticut, LLC
08.2016 - Current

Bachelor of Science - Communications

Western Connecticut State University
Sebastian Fernandez