Sebastian Franco
El Paso,TX
Summary
Reliable and upbeat Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lumber Sales Associate
Home Depot
01.2023 - 03.2024
- Increased lumber sales by providing excellent customer service and in-depth product knowledge.
- Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
- Conducted regular inventory checks, ensuring accurate stock levels and timely reordering of products.
- Moved bulk customer orders with safe operation of forklifts.
- Utilized strong communication skills to effectively explain complex product specifications to both novice and experienced customers.
- Helped customers obtain correct sizes and shapes by using power tools to cut lumber.
- Received incoming lumber deliveries, sorted items and stored in correct racks by dimensions and quality.
- Assisted customers in determining best-fit products and located desired items in lumber yard.
- Increased per-customer sales totals by recommending additional tools, supplies and lumber.
Cashier
Walgreens
05.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Eastwood High School
El Paso, TX06.2020
Skills
- Warehouse Safety
- Lumber Grading
- Project Estimation
- Invoice Preparation
- Product Merchandising
- Upselling
- Reliable and Responsible
- Friendly and Helpful
- Customer Service
- Customer Assistance
- Strong Communication and Interpersonal Skills
- Attention to Detail
Certification
- Forklift operating License -2023-2024
Languages
Spanish
Native or Bilingual
Timeline
Lumber Sales Associate
Home Depot
01.2023 - 03.2024
Cashier
Walgreens
05.2022 - 12.2022
High School Diploma -
Eastwood High School
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