Sebastian Garcia
Anniston,AL
Summary
Motivated employee with engaging personality and diverse background of job skills. Committed to delivering excellence to management and ensuring guest satisfaction is always a top priority. Dedicated to continuously improving performance and exceeding expectations in every task undertaken. Proactive team player who thrives in fast-paced environments and consistently seeks opportunities for professional growth.
Overview
6
6
years of professional experience
Work History
Server Trainer
Texas Roadhouse
02.2024 - 12.2025
- Trained new servers on menu knowledge, customer service standards, and operational procedures.
- Led by example, demonstrating exemplary customer service and work ethic, setting high standard for trainees.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Monitored server performance during shifts, providing feedback to improve efficiency and guest satisfaction.
Server
Bubbas 33
06.2023 - 02.2024
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Lead Wash Attendant
Car Wash Company
10.2022 - 05.2023
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
- Utilized strong interpersonal skills to establish rapport with guests, fostering repeat business opportunities.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
Receptionist
Four Sight Design & Development
03.2021 - 01.2023
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Answering phones and providing information regarding contracts, pricing and availability.
- Confirmed appointments, communicated with clients, and updated client records.
Lead Lifeguard
Six Flags Fiesta Texas
04.2020 - 09.2021
- Trained and mentored junior lifeguards on rescue techniques and emergency response procedures.
- Conducted regular safety drills to enhance team readiness and improve response times.
- Monitored guest activities to prevent accidents and enforce park rules effectively.
- Collaborated with management to develop training materials for staff onboarding processes.
Education
High School Diploma -
Taft High School
San Antonio, TX06.2023
Skills
- Upselling and Cross Selling
- Process monitoring
- Relationship Building
- Verbal and written communication
- Team leadership
Languages
Spanish
Professional Working
Timeline
Server Trainer
Texas Roadhouse
02.2024 - 12.2025
Server
Bubbas 33
06.2023 - 02.2024
Lead Wash Attendant
Car Wash Company
10.2022 - 05.2023
Receptionist
Four Sight Design & Development
03.2021 - 01.2023
Lead Lifeguard
Six Flags Fiesta Texas
04.2020 - 09.2021
High School Diploma -
Taft High School