Sebastian Garcia Botero
North Miami Beach,FL
Summary
Proven Sales Associate at Miami Sightseeing Tours, adept in bilingual communication and customer satisfaction. Leveraged product knowledge and patience to exceed sales targets and foster repeat business. Demonstrated reliability in high-pressure environments, enhancing the customer experience for Wonderfruits.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Wonderfruits
Bayside Marketplace
06.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
Sales Associate
Miami Sightseeing Tours
Bayside Marketplace
06.2022 - Current
- Sell and promote all kinds of tourist activities and experiences in the city of Miami and tourist places like Orlando, Key West and Bahamas.
- Assertive communication and language management to help tourists.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to achieve monthly sales targets.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Education
Software Developer - Software & Manage Data
University Jaime Isaza Cadavid
Medellín, Colombia 11.2018
Skills
- Customer Service
- Customer Satisfaction
- Bilingual, language management Spanish and English
- Reliability and punctuality
- Patience and composure
- Product Knowledge
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Wonderfruits
06.2022 - Current
Sales Associate
Miami Sightseeing Tours
06.2022 - Current
Software Developer - Software & Manage Data
University Jaime Isaza Cadavid