Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sebastian Guerrero

Orlando,FL

Summary

At Jaleo by Jose Andres, I excelled in delivering exceptional customer service and mastering POS systems, showcasing my hospitality service expertise and strong multitasking abilities. My proactive approach in resolving complaints and enhancing guest experiences underlines my commitment to maintaining high cleanliness standards and service prioritization, contributing significantly to the establishment's positive reputation.

Overview

2
2
years of professional experience

Work History

Server and Food Runner

Jaleo by Jose Andres
1482 E Buena Vista Drive, Orlando, FL 32836
01.2023 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Associate of Science - Computer Programming

Valencia College
Orlando, FL

High School Diploma -

Liceo Los Robles
Maracaibo, Venezuela
06-2021

Skills

  • Exceptional customer service
  • Hospitality service
  • Positive and professional
  • Cleanliness standards
  • Service prioritization
  • Multitasking
  • Front-of-house display creation
  • Table setting knowledge

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Server and Food Runner

Jaleo by Jose Andres
01.2023 - Current

Associate of Science - Computer Programming

Valencia College

High School Diploma -

Liceo Los Robles

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Sebastian Guerrero