Sebastian Hernandez
Boca Raton
Summary
Adept at multitasking and exceptional customer service, I enhanced guest satisfaction at Mister01 Extraordinary Pizza through efficient service and personalized attention. Fluent in English and Spanish, my strong work ethic and cash-handling skills contributed to seamless operations, demonstrating flexibility and a focus on achievements across various roles.
Motivated Sever with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Mister01 Extraordinary Pizza
04.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier/Host
Mister01 Extraordinary Pizza
01.2024 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Learned duties for various positions and provided backup at key times.
Catering Server
Rollotini Restaurant
04.2023 - 12.2023
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
Education
Bachelor of Science - Civil Engineering
Florida Atlantic University
Boca Raton, FL12-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- FLUENT IN ENGLISH
Certification
- ServSafe Food Handler's Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Mister01 Extraordinary Pizza
04.2024 - 01.2025
Cashier/Host
Mister01 Extraordinary Pizza
01.2024 - 04.2024
Catering Server
Rollotini Restaurant
04.2023 - 12.2023
Bachelor of Science - Civil Engineering
Florida Atlantic University
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