Sebastian Hernandez
Fort Bragg,NC
Summary
Dedicated barista with strong cash handling and inventory management skills. Proven ability to train new hires and deliver exceptional customer service, ensuring high-quality beverage preparation and a welcoming environment. I believe I am a personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to creating welcoming atmosphere and ensuring memorable experience for every patron.
Overview
4
4
years of professional experience
Work History
Barista/Barista Trainer
Starbucks
Fayetteville, NC
03.2023 - Current
- Prepared high-quality beverages in accordance with company standards and customer preferences.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Assisted customers in product selection, providing friendly and knowledgeable service.
- Operated espresso machines and brewing equipment while adhering to safety protocols.
- Trained new team members on beverage preparation techniques and customer service best practices.
- Monitored inventory levels, placing orders for supplies to ensure uninterrupted service flow.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Cashier
Taco Bell
Hanover, MD
06.2022 - 03.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Assisted in training new cashiers on operational procedures and customer service standards.
Education
High School Diploma -
E.Esmith Highschool
Fayetteville, NCSkills
- Time management
- Problem-solving
- New hire trainer
- Cash handling
- Opening and closing duties
- Inventory management
- Attention to detail
- Exceptional customer service
- Adaptive and create
- Clear communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista/Barista Trainer
Starbucks
03.2023 - Current
Cashier
Taco Bell
06.2022 - 03.2023
High School Diploma -
E.Esmith Highschool