Sebastian Magilton
OMAHA,NE
Summary
Proven track record of enhancing customer experiences and operational efficiency, notably at Tanner's Bar and Grill. Skilled in cash handling and exceptional customer service, adept at multitasking and fostering team collaboration. Demonstrates a strong work ethic and adaptability, significantly improving service quality and guest engagement without compromising on safety or standards. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic team player willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
6
6
years of professional experience
Work History
Server
Tanner's Bar and Grill
06.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Dairy Stocker
Hy-Vee
07.2022 - 09.2022
- Maintained high safety standards by complying with guidelines for dairy storage and handling procedures.
- Unloaded arriving product stock and moved to store display areas.
- Promoted a pleasant shopping atmosphere by keeping aisles free from debris and obstructions for easy customer navigation.
- Expedited stocking processes through proficient use of pallet jacks, hand trucks, and other material handling equipment.
Landscaper
Jenson Gardens
05.2021 - 08.2021
- Performed planting, watering, mulching, and edging of lawns.
- Safeguarded client investments via timely preventative care for trees, shrubs, and other landscape features susceptible to seasonal issues.
- Contributed to team efficiency through consistent communication and adherence to project timelines, fostering a collaborative environment.
- Delivered exceptional customer service throughout all phases of the landscaping process, fostering long-term relationships with satisfied clients.
Assistant Manager
Polo Angels
06.2018 - 05.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
Business And Philosophy
University of Nebraska Omaha
Omaha, NE05.2027
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Using hand tools
- Heavy Lifting
Languages
Spanish
Native or Bilingual
Timeline
Server
Tanner's Bar and Grill
06.2023 - 02.2024
Dairy Stocker
Hy-Vee
07.2022 - 09.2022
Landscaper
Jenson Gardens
05.2021 - 08.2021
Assistant Manager
Polo Angels
06.2018 - 05.2019
Business And Philosophy
University of Nebraska Omaha
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