Dedicated host with expertise in guest service, reservation management, and event coordination. Proven ability to enhance guest experiences through strong menu knowledge and attention to detail.
Overview
2
2
years of professional experience
Work History
Host
Coopers Hall Winery and Taproom
Wesley Chapel
10.2024 - 01.2026
Greeted guests warmly upon arrival and coordinated seating arrangements to enhance guest experience.
Provided guests with menus and highlighted daily specials to promote menu items.
Coordinated with servers to ensure timely service for all guests.
Handled reservations efficiently and maintained updated waiting list to optimize seating flow.
Answered guest inquiries about wine selections and food pairings.
Golf Course Attendant
Lexington oaks golf course
Wesley Chapel
10.2023 - 06.2025
Facilitated customer check-in and tee time scheduling, streamlining operations and enhancing guest satisfaction.
Delivered exceptional customer service, fostering a welcoming environment and improving overall guest experience.
Ensured cleanliness of golf carts and clubhouse areas, contributing to positive first impressions for guests.
Monitored course conditions and reported issues to management.
Arranged and disassembled event equipment for tournaments at the golf course.