Sebastian Medina Vanegas
Greenville,IL
Summary
Proven leader with a track record of enhancing customer satisfaction and driving sales growth at Metalesco S.A. Excelled in staff and operations management, showcasing strong work ethic and initiative. Skilled in language translation and adept at resolving problems promptly, significantly elevating customer approval.
Overview
6
6
years of professional experience
Work History
Library Student Worker
Greenville University
01.2022 - Current
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
Summer Conference Service Staff Member
Greenville University
05.2024 - 08.2024
- Assisted with event setup and breakdown, ensuring smooth operations for conferences and gatherings.
- Implemented safety protocols in accordance with company guidelines, maintaining a secure environment for all guests.
- Enhanced guest satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Resolved guest issues in a timely manner, demonstrating professionalism and strong problem-solving skills.
Assistant General Manager
Metalesco S.A
06.2018 - 06.2019
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
Education
BBA - Business Management & Sports Management
Greenville University
Greenville, IL05.2025
High School Diploma -
Gateway Legacy
Florissant, MO05.2020
Skills
Staff Management
Operations Management
Vendor Relationship Management
Strong Work Ethic
Initiative and Self-Motivation
Language Translation
basketball
A basketball player since very little. Also played professional basketball in Colombia and then migrated to U.S.A.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Summer Conference Service Staff Member
Greenville University
05.2024 - 08.2024
Library Student Worker
Greenville University
01.2022 - Current
Assistant General Manager
Metalesco S.A
06.2018 - 06.2019
BBA - Business Management & Sports Management
Greenville University
High School Diploma -
Gateway Legacy
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