Sebastian Pennell
Denton,TX
Summary
Dedicated professional with a strong work ethic and exceptional customer service skills, honed at Ford. I have worked full 40 hours a week for a year now and it has made me prove to myself I am more than capable of working near full time while being busy with school aswell. Proven ability to enhance cleanliness standards and streamline operations, ensuring a welcoming environment. Adept at problem-solving and maintaining organization, contributing to team success and guest satisfaction in fast-paced settings. Working at Burger King for almost 2 years really showed me the fast paced kitchen environment aswell. Being a closer staying until 1 am, to being an opener and getting there at 5:30 am made me accustomed to long and tiring shifts.
Overview
4
4
years of professional experience
Work History
Porter
Ford
Athens, TX
09.2024 - Current
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
- Maintained building exteriors for professional, clean presentation standards.
- Stored supplies safely and securely to prevent theft and damage.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
Team Member
Ampler Burger
Canton, TX
07.2023 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Food Waiter
Val’s Italian
Canton, TX
01.2022 - 11.2022
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
- Contributed to positive guest experiences by accommodating special requests and dietary restrictions whenever possible.
- Ensured accurate billing procedures, handling cash transactions efficiently, and processing credit card payments securely.
Education
Bachelor’s - Buisness
University of North Texas
Denton, TXN/a
Canton Highschool
Canton, TX05.2024
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Clean driving record
- General labor
Timeline
Porter
Ford
09.2024 - Current
Team Member
Ampler Burger
07.2023 - 08.2024
Food Waiter
Val’s Italian
01.2022 - 11.2022
Bachelor’s - Buisness
University of North Texas
N/a
Canton Highschool