Sebastian Pilarte
Moravian Manor
Bozeman,MT
5
years of professional experience
Versatile and adaptable individual with a background in customer service and content creation. Recognized for strong collaboration and communication skills, contributing to improved service standards and guest satisfaction. Ready to support organizational goals through engaging guest interactions.
Work History
Server/Host
4 Years 5 Months- Delivered exceptional customer service by actively engaging with guests and addressing their needs promptly.
- Assisted in training new staff on restaurant procedures and service standards to maintain quality.
- Coordinated dining room setup, ensuring an inviting atmosphere for residents and visitors.
- Monitored food presentation and portion control to uphold culinary standards and minimize waste.
- Collaborated with kitchen staff to ensure timely order delivery, enhancing overall guest satisfaction.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Editor/Camera Operator
4 Months- Edited scripts for accuracy, clarity, and adherence to PBS standards.
- Collaborated with producers to develop engaging content for diverse audiences.
- Conducted research to ensure factual integrity of program materials and stories.
Cart Attendant
2 Months- Helped customers locate items and answered inquiries to increase satisfaction.
- Ensured cleanliness and organization of shopping cart areas to enhance customer experience.
- Collected and returned carts efficiently from parking lot to store entrance.
- Collaborated with team members to maintain optimal cart inventory levels throughout shifts.
- Monitored parking lot for safety hazards, taking appropriate actions to prevent incidents.
Tour Guide
5 Months- Conducted engaging tours, educating guests on pretzel-making history and techniques.
- Facilitated interactive demonstrations, enhancing visitor experiences through hands-on participation.
- Developed educational materials to improve tour content and guest understanding of processes.
- Mentored new guides, sharing best practices for effective communication and visitor engagement.
Education
High School Diploma
- Honor Roll
- Completed AP course in Art
- Completed AP course in English Language and Composition
- Completed AP course in Computer Science Principles
- 3.9 GPA
- National Honor Society Member
- National Art Honor Society Member
- Tri-M Music Honor Society Treasurer
Bachelor of Arts - Film
Skills
Food service
Problem-solving
Collaboration
Warm and friendly
Time management
Reliable and responsible
Customer engagement
Guest relations
Teamwork
Timeline
Editor/Camera Operator
PBS
02.2026 - 06.2026Read More
Cart Attendant
Target
11.2024 - 01.2025Read More
Server/Host
Moravian Manor
03.2022 - 08.2026Read More
Tour Guide
Julius Sturgis Pretzel Bakery
06.2021 - 11.2021Read More
Montana State University
Bachelor of Arts from Film
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Warwick High School
High School Diploma
Read More