Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sebastian Rodriguez

Houston,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Has held leadership positions in the past and has proven to be reliable as well as efficient when coming to delivering results.

Overview

1
1
year of professional experience

Work History

Cross Functional Team

HEB Grocery Store
06.2023 - Current
  • Worked with a small team of partners to carry out many duties in each department.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.


Assistant Service Manager

HEB Grocery Store
08.2022 - 06.2023
  • Met with customers to discuss service needs and offer available solutions.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Monitored team performance, adhered to service level agreements and provided detailed job training.
  • Worked closely with store leaders to refine leadership skills.

Education

Associate of Science - Industrial Engineering

Lone Star College System
Spring, TX
12.2023

Skills

  • Content Management Expertise
  • Leadership
  • Loss Control
  • Operational Efficiency
  • Knowledge of Symbol Use
  • Understands service vitals

Languages

Spanish
Native or Bilingual

Timeline

Cross Functional Team

HEB Grocery Store
06.2023 - Current

Assistant Service Manager

HEB Grocery Store
08.2022 - 06.2023

Associate of Science - Industrial Engineering

Lone Star College System

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Sebastian Rodriguez