Sebastian Serrato
El Paso
Summary
Dynamic Shift Supervisor at Starbucks with a proven track record in team leadership and staff training. Expert in inventory management and quality inspections, I successfully optimized workplace processes, enhancing operational efficiency. Recognized for fostering a collaborative environment, I effectively bridged communication gaps between employees and management, driving continuous improvement initiatives.
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills eager to secure the Assistant Store Manager position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
09.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Implemented policies and standard operating procedures for continuous improvement.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
- Helped store management meet standards of service and quality in daily operations.
Barista Trainer
Starbucks
09.2022 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Established and maintained quality control standards.
- Trained and mentored 7 new personnel hired to fulfill various roles.
Education
High School Diploma -
El Paso Community College
El Paso, TXSkills
- Inventory management
- Sales monitoring
- Shift leadership
- Team leadership
- Staff training and development
- Goal setting and tracking
- Inventory counts
- Quality inspections
- Performance metrics
Certification
- ServSafe Food Handler's Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Timeline
Shift Supervisor
Starbucks
09.2022 - Current
Barista Trainer
Starbucks
09.2022 - Current
High School Diploma -
El Paso Community College
Similar Profiles
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Hanna Valencia MartinezHanna Valencia Martinez
Barista and Cashier at StarbucksBarista and Cashier at Starbucks
Amy DavisAmy Davis
Assistant Manager at StarbucksAssistant Manager at Starbucks
Aaliyah WrightAaliyah Wright
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Abigail BarcenasAbigail Barcenas
Billing and Coding Associate at Quick Claimers Medical Billing and CredentialingBilling and Coding Associate at Quick Claimers Medical Billing and Credentialing