Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Sebastian Sherf

Allen Park

Summary

My name is Sebastian. I am a dynamic sales professional with over 5 years of experience in customer interaction and service, dedicated to delivering exceptional client experiences. Expertise in objection handling and guiding clients through the decision-making process to effectively highlight product value. I have proven my ability to build strong relationships and foster trust, ensuring customer satisfaction and loyalty. I am committed to driving sales growth while maintaining a customer-centric approach.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Turbo Tax Conceirge

Concentrix
Farmington Hills, MI
03.2026 - 07.2026
  • Addressed guest inquiries while delivering exceptional service to elevate visitor experiences.
  • Resolved guest complaints efficiently to ensure high satisfaction levels.
  • Trained new staff on concierge procedures, enhancing team performance and service delivery standards.
  • Collaborated with team members to streamline front desk operations and improve workflow efficiency.
  • Overcame customer objections to successfully convert and sell to new clients.

Hearing Specialist

Miracle-Ear
Trenton, MI
06.2025 - 10.2025
  • Performed various audiometric tests to assess hearing health. I can speech map and mask. I can use an audiometer. I have my trainee license but I resigned because there company is not a good fit for me. I can clean aids and change receivers as well as molds. I take my test in February.

Salesman

Feldman Chrysler Jeep
Michigan
05.2025 - 09.2025

I was a salesman. I sold many cars in the short time while I was there.

Engaged customers to assess needs and recommend appropriate vehicles, enhancing customer satisfaction.

Demonstrated vehicle features and benefits, increasing product knowledge among potential buyers.

Collaborated with finance team to facilitate smooth transaction processes for customers.

Repair Administrator

Tapper's Diamonds & Fine Jewelry
Bloomfield Hills, MI
05.2025 - 09.2025
  • I was a repair administrator took care of the phone calls goal was for a good experience and people's repairs.
  • Coordinated daily operations to enhance customer service and streamline administrative processes.
  • Managed inventory systems to ensure accurate tracking of jewelry items and supplies.
  • Assisted in scheduling appointments, optimizing staff availability for client consultations.

Sales Representative

Zales - The Diamond Store
Dearborn, MI
09.2023 - 03.2024
  • I was a sales representative, my job is to sell jewelry and give an amazing experience. I have my GSI Diamond Essentials certification. I had amazing reviews and was a solid salesman.

lawn sales man

ExperiGreen
Allen Park, MI
03.2025 - 06.2025

I was a door to door sales man here. I got very experienced with calls, cold calling, and learning how to help customers.

BDC Representative

George's Used Cars
Romulus, MI
01.2025 - 03.2025

I was a Bdc. My job was to bring and make appointments. I was on the phone every day taking many calls a day.

Education

High school diploma -

Inter City Baptist School
Allen Park, MI
06.2024

Skills

  • Inside sales,Conducting sales calls
  • Data entry
  • Relationship selling
  • Negotiation (sales skills)
  • CRM software, and vehicle sales
  • Customer retention
  • Objection handling (sales technique)
  • Sales analysis
  • Target account selling strategy
  • Lead-to-close time
  • Customer relationship building
  • Research
  • B2B
  • Computer operation
  • Meeting or exceeding sales goals
  • Sales target achievement
  • High-end sales
  • Relationship management
  • Deal closing
  • Customer acquisition
  • Field sales
  • Guest services
  • Phone communication
  • Automotive sales
  • Office (as sales environment)
  • Repair coordination
  • Counter-negotiation
  • Client retention
  • UpsellingProcess improvement

  • Sales negotiation
  • Call center
  • Sales presentations
  • Prospecting
  • Patient interaction
  • Sales
  • Presentation skills
  • Communication skills
  • Client interaction via phone calls
  • Negotiation
  • Managing customer accounts
  • Customer support
  • Hospitality
  • Salesforce
  • Achieving sales targets
  • Lead generation
  • Customer interactions
  • Empathy
  • Financial sales
  • Account management
  • Customer follow-up
  • Transaction processing
  • Sales metrics
  • Customer relationship management
  • Customer engagement
  • Customer training
  • Client relationship development
  • Principled negotiation
  • Direct sales
  • Customer service
  • Closing sales
  • Inventory management
  • Customer complaint resolution

Certification

  • GSI Diamond essentials March 2024 to Present This just proves when it comes to jewelry I know what I’m talking about.
  • Driver's License October 2023 to October 2027
  • Hearing Aid Specialist License

Languages

English - Fluent
Multilingual

Timeline

Turbo Tax Conceirge

Concentrix
03.2026 - 07.2026

Hearing Specialist

Miracle-Ear
06.2025 - 10.2025

Repair Administrator

Tapper's Diamonds & Fine Jewelry
05.2025 - 09.2025

Salesman

Feldman Chrysler Jeep
05.2025 - 09.2025

lawn sales man

ExperiGreen
03.2025 - 06.2025

BDC Representative

George's Used Cars
01.2025 - 03.2025

Sales Representative

Zales - The Diamond Store
09.2023 - 03.2024

High school diploma -

Inter City Baptist School
Sebastian Sherf