Summary
Overview
Work History
Education
Skills
Timeline
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Sebastian Tirado

North Lauderdale,FL

Summary

Self driven individual with minimal experience in customer service and sales. Able to build customer relationships and understand customer needs from a consumers perspective. Strong interpersonal skills and communication skills. Looking for more opportunities to broaden both knowledge and experience in the sales space.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Moving Solutions Company
08.2023 - 09.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Sales Representative

Moving Solutions Company
05.2023 - 07.2023
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed strong rapport with customers and created positive impression of business.
  • Assisted call-in customers with questions and orders.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Contacted potential customers to capitalize on sales opportunities.
  • Emphasized product specifications to meet customer needs.

Landscaping Worker

MGS Landscaping
11.2022 - 03.2023
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.

Education

No Degree -

Broward College
Fort Lauderdale, FL

High School Diploma -

Nova High School
Davie, FL
2020

Skills

  • Customer Service
  • Cold-Calling
  • Relationship Development
  • Contract Negotiation
  • Lead Qualification
  • Willingness to Learn
  • Attention to Detail
  • Clear Communication
  • Following Instructions

Timeline

Customer Service Representative

Moving Solutions Company
08.2023 - 09.2023

Sales Representative

Moving Solutions Company
05.2023 - 07.2023

Landscaping Worker

MGS Landscaping
11.2022 - 03.2023

No Degree -

Broward College

High School Diploma -

Nova High School

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Sebastian Tirado