Sebastian Torres
Ennis,TX
Summary
Skilled Assistant Store Manager with proven expertise in leading teams to achieve operational excellence and superior customer service. Demonstrates a strong ability to improve store operations, enhance team productivity, and ensure compliance with standards. Adept at mentoring staff and driving the achievement of sales and performance targets.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Starbucks
Waxahachie, TX
05.2024 - Current
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Handled scheduling for store shifts to achieve adequate staffing.
Shift Supervisor
Starbucks
Midlothian, TX
10.2020 - 05.2024
- Managed the day-to-day operations of the store, including customer service, and inventory management.
- Assigned tasks to team members based on their strengths and skill sets.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Retail Sales Associate
Detail Garage
Arlington, TX
02.2022 - 05.2022
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
Education
High School Diploma -
Mansfield Lake Ridge High School
Mansfield, TX05-2020
Bachelor of Arts - Interdisciplinary Studies
Arizona State University
OnlineSkills
- Staff Scheduling
- Performance Review Facilitation
- Relationship building and management
- Operations
- Customer Service Management
- Mentoring and Coaching
Websites
Certifications
- TX Food Managers Certification
- Advanced Next-Level Talent Training
- Partner of the Quarter
Timeline
Assistant Store Manager
Starbucks
05.2024 - Current
Retail Sales Associate
Detail Garage
02.2022 - 05.2022
Shift Supervisor
Starbucks
10.2020 - 05.2024
High School Diploma -
Mansfield Lake Ridge High School
Bachelor of Arts - Interdisciplinary Studies
Arizona State University
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