Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sebastian Velez

Aliso Viejo,CA

Summary

Driven Busser with experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.

Overview

3
3
years of professional experience

Work History

Busser, Expo

Panini Kabob Grill
01.2023 - 12.2023
  • Assisted servers in providing efficient service for improved guest experiences
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen
  • Enhanced customer satisfaction by maintaining a clean and organized dining area
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed

Shift Leader

Pick Up Stix Fresh Asian Flavors
02.2022 - 01.2023
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols
  • Improved team productivity by implementing efficient scheduling and task delegation methods
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge

Retail Sales Associate

Dick's Sporting Goods
03.2021 - 02.2022
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly
  • Increased sales revenue through effective product recommendations tailored to individual customers
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed

Retail Sales Associate

Tilly's
09.2020 - 02.2021
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly
  • Increased sales revenue through effective product recommendations tailored to individual customers
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed

Education

Associate of Arts - Journalism

Saddleback College
Mission Viejo, CA

High School Diploma -

Aliso Niguel High School
Aliso Viejo, CA
06.2019

Skills

  • Inventory Management
  • Server Support
  • Table Bussing
  • Food Running
  • Quality Assurance
  • Guest Relations
  • Strategic Planning

Languages

Spanish
Native or Bilingual

Timeline

Busser, Expo

Panini Kabob Grill
01.2023 - 12.2023

Shift Leader

Pick Up Stix Fresh Asian Flavors
02.2022 - 01.2023

Retail Sales Associate

Dick's Sporting Goods
03.2021 - 02.2022

Retail Sales Associate

Tilly's
09.2020 - 02.2021

Associate of Arts - Journalism

Saddleback College

High School Diploma -

Aliso Niguel High School
Sebastian Velez