Overview
Work History
Education
Skills
Timeline
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Sebastian Veltman

Little Elm,TX

Overview

4
4
years of professional experience

Work History

Lead Valet

PMC
Frisco, TX
03.2024 - 12.2024
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Coordinated with hotel staff to ensure a smooth operation.

Valet/Pool Concierge

Stratton Amenities
Plano, TX
04.2023 - 08.2024
  • Maintains security of vehicles and keys
  • Manages and records valet parking transactions; Manage key inventory system and issues valet claim checks
  • Ran shuttle between residence and Legacy West
  • Maximized guest satisfaction with prompt service for property-related requests, amenities needs and services
  • Responded to clients complaints and offered solutions

IT Intern

Insight One Solutions
Plano, TX
09.2022 - 02.2023
  • Helping to develop web pages, assisting end users and non-technical staff, monitoring technical support requests, and completing tasks as assigned by supervisors

Lead Valet

Stratton Amenities
Plano, TX
08.2021 - 08.2022
  • Maintains security of vehicles and keys
  • Manages and records valet parking transactions; Manage key inventory system and issues valet claim checks
  • Ran shuttle between residence and Legacy West

Busser

Truck Yard the Colony
The Colony, TX
10.2020 - 06.2021
  • Reset tables in a speedy professional and effective manner as guests leave the restaurant
  • Responsible for the grooming/sanitizing of the entire restaurant and its perimeters, as well as supporting servers and staff

Education

ABA - Business Administration

Collin College
Frisco
05.2025

Skills

  • High attention to detail
  • Ability to collaborate in a team environment
  • Great troubleshooting and analytical skills
  • Customer service
  • Conflict resolution
  • Technical support

Timeline

Lead Valet

PMC
03.2024 - 12.2024

Valet/Pool Concierge

Stratton Amenities
04.2023 - 08.2024

IT Intern

Insight One Solutions
09.2022 - 02.2023

Lead Valet

Stratton Amenities
08.2021 - 08.2022

Busser

Truck Yard the Colony
10.2020 - 06.2021

ABA - Business Administration

Collin College
Sebastian Veltman