Sebastian York
Phoenix,AZ
Summary
Dynamic and results-driven professional with mechanical skills and a strong focus on customer service. At Ros America, I successfully repaired a wide range of appliances, enhancing functionality and customer satisfaction. Proven ability to implement safety protocols and foster a supportive workplace culture, leading to reduced turnover and improved team efficiency.
Overview
5
5
years of professional experience
Work History
Rack Repair Tech
Ros America
02.2025 - 08.2025
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Repaired and maintained wide range of small and large appliances successfully.
- Followed detailed repair and maintenance procedures for consumer products.
Shop Worker
Sun West Engineering
10.2023 - 02.2025
- Collaborated with team members to ensure efficient daily operations and timely completion of tasks.
- Maintained orderly and clean work areas for maximum productivity.
- Maintained a clean and organized store environment for optimal shopping experience.
- Maintained compliance with safety regulations while operating equipment such as pallet jacks or ladders.
Assistant Shop Manager
Scales And Tails
07.2021 - 10.2023
- Implemented loss prevention measures to reduce shrinkage rates and protect store assets.
- Increased sales through effective merchandising strategies and engaging product presentations.
- Enhanced shop floor efficiency by regularly reorganizing displays according to seasonal trends or promotional activities.
- Reduced employee turnover rate by creating a supportive workplace culture that recognized individual achievements.
Associate
Amazon
11.2020 - 06.2021
- maintained a clean work area
- packaged and moved products to the desired location
- made sure quality was up to standard
Education
High School Diploma -
Deer Valley High School
Phoenix, AZ05-2020
Skills
- Customer service-helped assisting customers with their buying experience also managed inventory
- Mechanical skills- repaired various objects and materials mostly racks
- Safety requirements
- Equipment Repair
Accomplishments
- Collaborated with team of 5 in the development of any repair that was needed.
- Achieved repairs by completing every placement with accuracy and efficiency.
Timeline
Rack Repair Tech
Ros America
02.2025 - 08.2025
Shop Worker
Sun West Engineering
10.2023 - 02.2025
Assistant Shop Manager
Scales And Tails
07.2021 - 10.2023
Associate
Amazon
11.2020 - 06.2021
High School Diploma -
Deer Valley High School
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