Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Sebastien Augustin

Sebastien Augustin

Applied Biomedical Engineer Graduate
Brooklyn,NY

Summary

Astute Biomedical Engineer graduate possessing excellent critical thinking and communication skills. While working as a Product Specialist, displayed a proven ability to analyze, diagnose and resolve issues impacting global product lines. Experienced in providing comprehensive technical support to users and resolving complex technical issues.

Overview

5
5
years of professional experience
7
7
years of post-secondary education

Work History

Global Operations Product Specialist

JLL
Brooklyn, New York
09.2021 - Current
  • Continuously expanded knowledge of and managed Miro, ProductPlan, Workfront, Sharepoint, Pendo, Confluence, and Fullstory product lines for the global fortune 500 company, JLL.
  • For Miro, served as the Product Owner, noticed a cost proliferation that was occurring, and lead an exercise touching multiple teams that led to a cost savings of $100,000
  • Conducted research and compiled information on various planning issues from multiple sources, prepared reports, and presented findings to various stakeholders and members of leadership.
  • Developed and maintained systems for document storage and retrieval that centralized key policies, processes and procedures to be access globally.
  • Trained employees across multiple business lines and five operational departments on efficient system usage.
  • Ensured document security and determined proper access to documents.
  • Created documentation outlining research findings for use by project managers, customers, and other marketing staff to make accurate decisions about future plans.

Educational Product Specialist

Google
New York, NY
02.2021 - 08.2021
  • Supported educational products, internally and externally, as the Google for Education Product Specialist.
  • Served as the liaison between product teams and users, helping create a vibrant ecosystem.
  • Ensured teachers, administrators, and students found supporting materials to their questions and provided accurate feedback while sharing best practices.
  • Proactively identified issues across multiple support channels and escalated them accordingly to product teams and engineering teams.
  • Independently managed complex programs and projects to support products that touched several teams across the organization.
  • Championed the innovative power of Google products to make teaching and learning more productive, collaborative, and inspirational.

Home Health Aide

FreedomCare
Brooklyn , NY
03.2020 - 11.2020
  • Delivered help to elderly clients in daily activities including bathing, dressing, physical transfers, and care for incontinence.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Developed rapport to create safe and trusting environment for care

Intern

Zion Physical Therapy
Manhattan, NY
05.2018 - 08.2018
  • Assisted Physical Therapists in instructing, motivating, safeguarding, and helping patients as they practice exercises or functional activities.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Evaluated budget proposals and funding requests whilst collaborating with project managers to develop budgets
  • Maintained organized inventory by checking stock to determine supply levels, expediting orders and delivering materials to work stations.
  • Cleaned work area and check and store equipment after treatment.

Education

Master of Science - Biomedical Engineering

Johns Hopkins University, Baltimore, MD
03.2020 - 05.2023

Translational Tissue Engineering Focus with the following courses - Biological Solid & Fluid Mechanics | Biomaterials | Cell and Tissue Engineering | Global Health Engineering | Immunoengineering | Mathematical Methods | Medical Device Innovation and Design | Molecular Biology | Ordinary Differential Equations | Physiology for Applied Biomedical Engineering | Signals and Systems

Bachelor of Arts - Biology

Marymount Manhattan College, New York, NY
08.2014 - 05.2018

Skills

Outstanding interpersonal skills

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Work Availability

monday
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Timeline

Global Operations Product Specialist - JLL
09.2021 - Current
Educational Product Specialist - Google
02.2021 - 08.2021
Home Health Aide - FreedomCare
03.2020 - 11.2020
Johns Hopkins University - Master of Science, Biomedical Engineering
03.2020 - 05.2023
Intern - Zion Physical Therapy
05.2018 - 08.2018
Marymount Manhattan College - Bachelor of Arts, Biology
08.2014 - 05.2018

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Sebastien AugustinApplied Biomedical Engineer Graduate