Sebrina Becerra
Houston,TX
Summary
Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.
Overview
24
24
years of professional experience
Work History
Operations Clerk
UPS Freight
Houston, TX
09.1997 - 01.2022
- Performed data entry tasks for order processing, shipping and billing activities.
- Processed and prepared business or government forms and expense reports.
- Copied, sorted and filed records of office activities and business transactions.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Resolved customer inquiries regarding product availability or delivery status.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Answered telephones, directed calls, and took messages.
- Responded promptly to customer requests via email or phone in a professional manner.
- Assisted dispatchers by responding to customer and driver complaints and inquiries.
Skills
- Efficiency optimization
- Maintaining records
- Record preparation
- Operational monitoring
Timeline
Operations Clerk
UPS Freight
09.1997 - 01.2022