Sedric Reed
Dallas,TX
Summary
Results-driven professional with extensive experience in delivering actionable insights through data reporting and analysis. Known for strong focus on team collaboration and achieving measurable results. Skilled in data visualization and report generation, adaptable to changing business needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Claims Loss Reporting Specialist
AMERICAN AUTOMOBILE ASSOCIATION
Coppell
01.2024 - Current
- Accurately gathered and documented financial and loss-related information, ensuring precise data entry and adherence to established procedures.
- Maintained detailed electronic records to support timely processing and resolution of claims.
- Delivered training and onboarding support for new hire classes, enhancing knowledge of processes and system navigation.
- Demonstrated strong customer service by assisting policyholders, answering questions, and resolving issues promptly.
- Consistently managed large volumes of information in fast-paced, high-stress environments with accuracy and composure.
Frontline Supervisor
UNITED POSTAL SERVICE
Arlington, TX
01.2021 - 01.2024
- Supervised and supported teams of up to 30 employees, ensuring tasks were completed accurately, safely, and efficiently.
- Provided real-time coaching, feedback, and training to improve performance and maintain procedural compliance.
- Maintained organized workflows and communicated effectively across departments to support smooth operations.
- Recognized as Supervisor of the Month for leadership, attention to detail, and team development.
- Thrived in a fast-paced, high-volume environment requiring rapid prioritization and multitasking.
Retail Sales Associate
WALMART
Arlington, TX
01.2020 - 01.2021
- Assisted an average of 40+ customers daily with purchases, product questions, and issue resolution.
- Handled transactions and maintained accuracy during busy store hours.
- Contributed to store readiness, organization, and customer satisfaction through team collaboration.
- Supported onboarding by sharing best practices and helping new associates learn daily procedures.
Education
High School Diploma -
TRINITY HIGH SCHOOL
Arlington, TX01.2020
Skills
- Training & Onboarding
- High-Volume Service Environment
- Data Entry
- POS/Computer Systems Operation
- Problem Solving & Issue Resolution
- Time management
- Teamwork and collaboration
Accomplishments
- Streamlined communication by introducing the Hi Marley claims filing process to refine claims handling procedures
- Supervised team of 25+ staff members
- Achieved Supervisor of the Month for leadership and employee development
Certification
- Leadership Fundamentals Cert
- IBM Cybersecurity Cert
- UPS Supervisor of the Month (Aug 2022)
Timeline
Claims Loss Reporting Specialist
AMERICAN AUTOMOBILE ASSOCIATION
01.2024 - Current
Frontline Supervisor
UNITED POSTAL SERVICE
01.2021 - 01.2024
Retail Sales Associate
WALMART
01.2020 - 01.2021
High School Diploma -
TRINITY HIGH SCHOOL