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Experienced and versatile professional with a strong background as a;Customer Service Representative , Insurance Verification Specialist, and Technical Support Specialist. Possesses exceptional communication, problem solving, interpersonal skills to efficiently handle high volume call environment and maintain strong client relationships. Proficient in utilizing various CRM, insurance claim management, and technical support systems.

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise in Valero Retail Store for more than three years. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Hardworking Inventory and quality control specialist at Amazon warehouse for almost 4 years. Highly skilled in order fulfillment, Stocking, warehouse processes, auditing and inventory management. Experienced in working in fast-paced shipping environments moving merchandise of diverse sizes and types. Highly productive Fulfillment Specialist at Target Store close to One year, Picking and Packing, Operating on feet for extended periods and managing large number of packages every shift. Diligent Processor with solid history of achievement in shipping and packing, prepping and labeling outbound Package with preciseness. Industrious and punctual individual carefully and accurately scans and sorts outgoing and incoming packages. Highly-motivated in providing consistent, quality service. Currently a Customer Service Representative at Amazon CXO site bringing top-notch skills in oral communication and problem-solving skills. Processes Customer Returns and Pick-up, Prioritizes organizational success, detailed documentation and accurate processing efficiency. Handles very high volume of inbound-outbound packages and trade-ins. Detail-oriented team player with consistently packaging, boxing, labeling and prepping pallet for Outbound pickup. Ability to handle multiple projects simultaneously with a high degree of accuracy. Keeps work areas neat with strong housekeeping skills following organization safety standards. Organized, dedicated and focused on going above and beyond requirements to contribute to team and organizational success.

Experienced Certified Pharmacy Technician knowledgeable in all facets of pharmacy operations. Detail-oriented with a commitment to maintaining high-quality assurance and control standards. Successful in quickly and accurately filling prescription orders and building relationships with customers and providers. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Adept at managing high-stress situations and resolving conflicts, I leveraged my problem-solving abilities and package handling expertise at Wawa to enhance customer satisfaction. My proficiency in Microsoft PowerPoint and critical thinking skills contributed to efficiently meeting productivity goals, achieving a high level of accuracy in all assignments.

Highly motivated team player, with great attention to detail. I have experience in many different fields, throughout my career. I have developed strong customer service skills. I work well under pressure and always strive for good quality control. Reliability and accuracy is very important to me. I would love to have the opportunity to join your team.

Jessalyn Segarra

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Customer Service Representative

Shipping Label Clerk

Packer Associate

Data Entry Clerk

Tester

Staff Member

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High School Diploma -

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Customer Service Representative

Shipping Label Clerk

Packer Associate

Data Entry Clerk

Tester

Staff Member

High School Diploma -

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