Segundo Carvajal
Plainfield,NJ
Summary
Dynamic and customer-focused driver with a clean record and extensive experience at Uber and Lyft. Expert in time management and route planning, consistently enhancing ride efficiency and passenger satisfaction. Proven ability to adapt to changing conditions while ensuring safety and compliance with traffic laws. Committed to delivering exceptional service and building strong relationships with riders.
Overview
9
9
years of professional experience
Work History
Driver
Uber And Lyft
01.2017 - Current
- Ensured outstanding customer service through positive engagement with passengers during rides.
- Assessed vehicle conditions before shifts, ensuring readiness and safety for each trip.
- Managed time effectively to minimize wait periods and optimize ride schedules.
- Monitored traffic patterns to adjust routes, enhancing efficiency during peak hours.
- Utilized navigation apps to identify the quickest routes, reducing travel time for customers.
- Performed routine vehicle inspections, addressing maintenance issues proactively to ensure safety.
- Documented ride details accurately, maintaining records for customer feedback and service improvement.
- Adapted to changing schedules and demands, providing reliable transportation services.
- Communicated effectively with passengers to understand their needs and preferences.
- Resolved passenger concerns promptly, enhancing overall ride satisfaction.
- Executed pick-up and drop-off processes smoothly, ensuring a seamless experience for riders.
- Followed all relevant traffic laws and safety regulations.
Education
Associate of Arts - Veteran
Foothill College
Los Altos, CA05.2000
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Relationship building
- Passenger transportation
- Inclement weather driving
- Traffic law observation
- Transportation
- Route management
- Vehicle inspections
- Navigational systems and GPS
- Driving in adverse conditions
- Route planning
- Safety management
- Vehicle inspection
- Defensive driving
- Safety protocols
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Driver
Uber And Lyft
01.2017 - Current
Associate of Arts - Veteran
Foothill College