Chadi Itani

• Oversaw daily operations for a high volume retail environment, ensuring operational continuity across staffing, inventory, logistics, and customer-facing functions during extended shifts.
• Supervised and coordinated cross functional teams while managing shift execution, workforce allocation, workflow efficiency, and operational performance standards.
• Managed operational escalations, resolved time sensitive issues, and communicated critical updates to upper management and vendors to minimize disruptions to store operations.
• Coordinated scheduling, staffing coverage, and task delegation for large teams in fast paced, high demand environments.
• Monitored inventory movement, vendor deliveries, and supply levels to maintain operational readiness and prevent workflow interruptions.
• Conducted operational reporting, cash reconciliation, inventory audits, and compliance checks in accordance with company procedures and performance expectations.
• Trained and supervised employees on operational processes, safety procedures, customer interaction standards, and workflow execution.
• Demonstrated ability to perform effectively under pressure while maintaining efficiency, professionalism, and decision making in demanding operational environments.

• Provided frontline technical support for students, faculty, and staff across campus computer labs and instructional environments.
• Coordinated with IT support teams to troubleshoot hardware, software, connectivity, and account access related issues impacting daily operations.
• Assisted with resolving technical incidents efficiently to minimize downtime and maintain operational continuity across campus systems.
• Supported workstation setup, software installation, device configuration, and maintenance of instructional technology resources.
• Logged, tracked, and documented technical support requests while escalating unresolved issues to higher level IT personnel when necessary.
• Assisted end users with Microsoft Office applications, password resets, printer connectivity, and general technical troubleshooting.
• Collaborated with campus departments and IT staff to support technology upgrades, equipment deployment, and system maintenance initiatives.
• Helped reduce recurring support issues by assisting users with technical guidance and troubleshooting best practices.
• Monitored functionality of campus technology systems and assisted in maintaining operational readiness across instructional environments.
• Supported classroom technology setup and provided technical assistance during high demand academic periods and campus events.
• Assisted with device inventory management, equipment organization, and documentation of technology assets and maintenance activities.
• Demonstrated strong communication, multitasking, and problem solving abilities while supporting multiple users in fast paced environments.

• Interpreted technical blueprints, schematics, and production specifications to ensure precision manufacturing and compliance with quality standards.
• Operated and maintained advanced production machinery within a high volume manufacturing environment while meeting operational and production targets.
• Monitored equipment performance and production workflows to maintain operational efficiency and minimize downtime.
• Performed first level troubleshooting and collaborated with production, engineering, and maintenance teams to resolve technical and operational issues.
• Conducted quality assurance inspections to verify compliance with technical specifications, operational standards, and customer requirements.
• Maintained accurate production records, machine performance logs, and operational documentation for reporting and compliance purposes.
• Assisted with inventory tracking, material handling, and workflow coordination to support continuous production operations.
• Demonstrated adaptability by operating multiple production systems and supporting different stages of the manufacturing process.
• Collaborated with cross functional teams to improve workflow efficiency, reduce operational disruptions, and maintain production standards.
• Recognized for reliability, attention to detail, and ability to perform effectively in fast paced and high pressure production environments.

• Directed daily store operations within a high volume retail environment, overseeing staffing, operational workflows, inventory management, and department coordination.
• Managed workforce scheduling, labor allocation, and shift execution to ensure operational coverage and efficiency during peak business hours.
• Supervised and mentored team members by providing performance feedback, operational guidance, and hands on training to improve productivity and workflow consistency.
• Coordinated with vendors and suppliers to manage inventory levels, delivery schedules, and operational readiness across multiple departments.
• Conducted operational reporting, cash reconciliation, inventory audits, and compliance reviews to support financial accuracy and business performance.
• Resolved operational disruptions, employee concerns, and customer escalations while maintaining professionalism in fast paced and high pressure environments.
• Assisted with recruitment, onboarding, and employee development initiatives to support team growth and long term operational success.
• Helped strengthen workplace culture by promoting accountability, communication, collaboration, and high performance standards among team members.
• Supported business objectives by maintaining operational efficiency, minimizing workflow interruptions, and ensuring consistent service quality.
• Recognized for leadership, reliability, and ability to manage complex operational responsibilities while maintaining strong team performance.

• Supported technology infrastructure operations across instructional and administrative departments within a large educational environment.
• Assisted with configuring and preparing technology equipment, including desktops, laptops, printers, and classroom devices for daily operational use.
• Performed technical diagnostics and assisted in resolving system performance, software, and connectivity related issues.
• Worked alongside technology personnel to support system maintenance, device upgrades, and campus wide technology initiatives.
• Maintained functionality and readiness of instructional technology resources, computer labs, and shared campus systems.
• Assisted with user account support, software access requests, password recovery, and technical guidance for staff and students.
• Recorded maintenance activities, tracked technology assets, and maintained organized documentation for operational support purposes.
• Supported deployment and replacement of technology equipment during onboarding periods, classroom upgrades, and system transitions.
• Helped ensure minimal disruption to academic operations by responding promptly to technical support needs and equipment issues.
• Assisted with inventory organization, device labeling, and equipment audits to improve asset tracking and operational efficiency.
• Demonstrated adaptability and strong organizational skills while managing multiple technical priorities within deadline driven environments.
• Maintained professionalism and effective communication while supporting diverse users across fast paced educational settings.