Sehidi Diaz-Carranza
Monroe,NC
Summary
Skilled in administrative support and customer service, I excel in creating welcoming environments and efficient operations, as demonstrated at Monroe Aquatic and Fitness Center. Leveraging expertise in inventory control and guest relations, I enhance customer satisfaction and streamline processes. My proactive approach and ability to handle diverse tasks significantly contribute to organizational success.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Monroe Aquatic and Fitness Center
Monroe, NC
05.2023 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Processed payments from customers using a variety of payment methods including credit cards, checks and cash
- Monitored visitor access control systems including issuing identification badges when necessary.
Electronics Associate
Walmart
Indian Trail, NC
06.2019 - 03.2021
- Analyzed customer requirements to determine the most suitable product solutions
- Rang up transactions accordingly
- Maintain Inventory of products
- Answer questions for customers
- greeted customers with a smile and made them feel welcomed
- maintain a clean and save working eviroment
Education
High School Diploma -
Union County Early College
Monroe, NC05-2018
Skills
- Administrative Support
- File Organization
- Inventory Control
- Guest Relations
- Cash Handling
- Clerical Support
- Appointment confirmation
- Customer Service
- Call Routing
- Hospitality services
- Scheduling appointments
Languages
Spanish
Professional
Timeline
Front Desk Receptionist
Monroe Aquatic and Fitness Center
05.2023 - Current
Electronics Associate
Walmart
06.2019 - 03.2021
High School Diploma -
Union County Early College
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