Accomplished Direct Support Professional and Sales Associate with a proven track record at Angel Gate Health Services and Walmart StoresSal, respectively. Excelled in behavioral management and boosting customer satisfaction, achieving consistent sales targets. Skilled in medication administration and providing emotional support, demonstrating a strong ability to meet diverse client needs while fostering community integration and positive customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Angel Gate Health Services
06.2023 - Current
Monitored clients' overall health and well-being and noted significant changes.
Monitored and reported clients' progress
Documented client progress in charts and logbooks
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness
Maintained clean, safe, and well-organized patient environment.
Administered necessary medications as directed by care plan
Transported clients to doctor's appointments and other related errands.
Maintained clean and well-organized environment to promote client happiness and safety
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Administered medication as directed by physician.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Sales Associate
Walmart StoresSal
10.2021 - 06.2022
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Provided positive first impressions to welcome existing, new, and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Solved customer challenges by offering relevant products and services.
Prepared merchandise for sales floor by pricing or tagging.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Associate of Science - Early Childhood Special Education
Ahmadiyya Sec School
02.1996
Skills
Community integration
Patient Assessments
Care plan assessment
Behavioral Management
State Regulations Knowledge
Meal Planning and Preparation
Medication Administration
Filing and data archiving
Developmental Disabilities
ADLs Assistance
Emotional Support
Certification
Certified Nursing Assistant-1stProvidence Healthcare Training LLC, 2023.
First aid CPR Training - 1st Providence Healthcare Training LLC, 2023.
Timeline
Direct Support Professional
Angel Gate Health Services
06.2023 - Current
Sales Associate
Walmart StoresSal
10.2021 - 06.2022
Associate of Science - Early Childhood Special Education
Ahmadiyya Sec School
Certified Nursing Assistant-1stProvidence Healthcare Training LLC, 2023.
First aid CPR Training - 1st Providence Healthcare Training LLC, 2023.
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