Seidena Heilman
Johnson City, TN,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Ballad Health
08.2022 - Current
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Managed patient registration process, confirming data accuracy and completeness.
- Built and maintained positive working relationships with patients and staff.
- Used Epic to schedule appointments.
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Greeted and assisted patients with check-in procedures.
Cook
Elizabethton City Schools
08.2019 - 08.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
Medical Assisting Diploma - Medical Assisting
Ross Medical Education Center Johnson City
Johnson City, TN10.2023
High School Diploma -
Happy Valley High School
Elizabethton, TN05.1997
Skills
- Patient Greeting
- Appointment Scheduling
- Insurance Verifying
- HIPAA Compliance
- Payment Collection
Certification
Registered Medical Assistant, BLS Certifed
Timeline
Patient Service Representative
Ballad Health
08.2022 - Current
Cook
Elizabethton City Schools
08.2019 - 08.2022
Medical Assisting Diploma - Medical Assisting
Ross Medical Education Center Johnson City
High School Diploma -
Happy Valley High School
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