Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic
Se'Kala Goodwin

Se'Kala Goodwin

Atlanta,GA

Summary

Motivated and dedicated psychology student with a strong academic foundation seeking an internship to gain valuable professional experience and expand my network in the field of psychology. Eager to apply my theoretical knowledge in a practical setting, I am committed to contributing to a dynamic team while further developing my research, assessment, and interpersonal communication skills. With a passion for understanding human behavior and a drive to make a meaningful impact, I am excited to embark on this internship journey to enhance my career prospects and contribute to the organization's success.

Overview

4
4
years of professional experience

Work History

Front of House Team Mem

Chick-fil-A
01.2023 - 04.2023
  • Greeted guests with a friendly & professional demeanor
  • Took customer's orders utilizing digital ordering systems
  • Processed payments & handling cash transactions
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Resolved guest's complaints while maintaining positive customer environment.

Cracker Barrel Old Country Store
05.2022 - 12.2022
  • Welcomed guests & provided attentive service during dining experience
  • Took food & drink orders
  • Delivered orders promptly, refilled beverages
  • Processing payments, handling cash transactions
  • Ensuring cleanliness & organization of dining areas, service stations, & utensils.

Receptionist

Hampton by Hilton
05.2021 - 07.2021
  • Welcomed guests & assisted with check-in & check-out procedures
  • Managed room reservations using a computerized reservation system
  • Addressed guest's concerns or special requests
  • Handled & processed returns & payments
  • Communicated with maintenance & housekeeping staff to ensure guest satisfaction

Receptionist

Hampton Inn Suites
10.2019 - 03.2020

Sales Representative

Hollister Co
07.2019 - 10.2019
  • Greeted guests upon their entrance into the store
  • Organized, restocked, managed the sales floor
  • Cleaned, opened, & closed fitting rooms for customers
  • Processed payments & returns

Sales Representative

Journey's
05.2019 - 07.2019
  • Greeted guest & offered my assistance to find anything in particular
  • Processed payments, issued returns & exchanges
  • Inventory management merchandising & pricing
  • Met the individual sales quotas

Education

Bachelor's degree - Psychology

Georgia State University
Atlanta, GA
05.2025

Skills

  • Customer service
  • Product Knowledge
  • Organization
  • Collaboration
  • Resolving Disputes
  • Restaurant Operation
  • Maintaining Clean Work Areas
  • Guest Satisfaction

Additional Information

  • HONORS & AWARDS , Hope Scholarship Dean's list Georgia State University Communication Reservation management Multitasking Time management

Languages

Spanish
Limited Working

Timeline

Front of House Team Mem

Chick-fil-A
01.2023 - 04.2023

Cracker Barrel Old Country Store
05.2022 - 12.2022

Receptionist

Hampton by Hilton
05.2021 - 07.2021

Receptionist

Hampton Inn Suites
10.2019 - 03.2020

Sales Representative

Hollister Co
07.2019 - 10.2019

Sales Representative

Journey's
05.2019 - 07.2019

Bachelor's degree - Psychology

Georgia State University
Se'Kala Goodwin