Selah Duro
Palm Springs,CA
Summary
Over a number of years of fine dining service and office communications experience. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Fine Dining Server
Sol Agave
10.2023 - 06.2024
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven
Fine Dining Server
The Hideout on El Paseo
01.2022 - 07.2023
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Cashier
Target
09.2018 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Office Administrative Assistant
TMDCI
05.2018 - 09.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Hospitality Team Member Barista
JW Marriott
08.2017 - 01.2018
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
- Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
- Provided excellent customer service at the hotel beverage bar, promoting an enjoyable atmosphere for patrons while increasing beverage sales.
Office Assistant Intern
Jimenez Law Offices
06.2017 - 08.2017
- Completed clerical tasks such as filing, copying, and distributing mail.
- Proofread papers, letters, and trusts to identify mistakes for quality control.
- Assisted with daily office tasks, contributing to a well-run work environment.
- Handled sensitive information discreetly while maintaining strict confidentiality protocols.
- Developed correspondence letters, memos, and emails.
- Answered incoming phone calls and transferred to staff members or provided requested information.
Office Aide
Birth Choice of the Desert
06.2016 - 09.2016
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed company social media accounts
- Maintained inventory levels through regular monitoring and ordering supplies when necessary, reducing downtime due to shortages.
Education
Diploma -
Desert Mirage High School
Thermal, CASkills
Customer service
Timeline
Fine Dining Server
Sol Agave
10.2023 - 06.2024
Fine Dining Server
The Hideout on El Paseo
01.2022 - 07.2023
Cashier
Target
09.2018 - 06.2020
Office Administrative Assistant
TMDCI
05.2018 - 09.2018
Hospitality Team Member Barista
JW Marriott
08.2017 - 01.2018
Office Assistant Intern
Jimenez Law Offices
06.2017 - 08.2017
Office Aide
Birth Choice of the Desert
06.2016 - 09.2016
Diploma -
Desert Mirage High School