Summary
Overview
Work History
Education
Skills
Timeline
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Selah Latshaw

Los Angeles,CA

Summary

Proven leader and multitasker, adept at fostering guest relations and enhancing hospitality excellence. Demonstrates exceptional communication and organizational skills and an effective member of any team. Balances strong problem-solving abilities with empathy and assertiveness, driving team unity and successful business outcomes.

Overview

9
9
years of professional experience

Work History

Hostess & Server

Mulvaney’s B&L
08.2024 - 12.2024
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Focus on excellence to ensure a memorable dining experience.

Assistant Manager & Server

Gabriella Cafe
06.2022 - 06.2024
  • Successfully and effectively managed a team of servers to ensure excellent customer service to high-end patrons.
  • Effectively managed and created weekly staffing schedules, demonstrating strong problem-solving skills to address and resolve sudden changes and conflict resolution.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees.

Personal Assistant & Social Media Manager

Stormchaser Films
08.2020 - 04.2021
  • Assistant to CEO of Stormchaser Films effectively executing project management skills by prioritizing tasks and adhering to project timelines and deadlines.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Managed CEO’s social media presence, image, and aesthetic.

Children's Director

Waterglass Arts
06.2016 - 01.2019
  • Demonstrated strong leadership skills by introduced children the musical theater world, fostering their stage confidence and providing constructive feedback when necessary.
  • Effectively coordinated with multiple public schools and their staff to create a dynamic and impactful program.

Education

Bachelor of Arts - Anthropology

University of California, Santa Cruz
Santa Cruz, CA
06-2024

Skills

  • Effective multitasking
  • Detail-oriented
  • Exceptional communication
  • Guest engagement
  • Hospitality service expertise
  • Complaint handling
  • Guest complaint resolution
  • Efficient collaboration
  • Guest relations
  • Service prioritization
  • Patience and empathy
  • Customer service expertise

Timeline

Hostess & Server

Mulvaney’s B&L
08.2024 - 12.2024

Assistant Manager & Server

Gabriella Cafe
06.2022 - 06.2024

Personal Assistant & Social Media Manager

Stormchaser Films
08.2020 - 04.2021

Children's Director

Waterglass Arts
06.2016 - 01.2019

Bachelor of Arts - Anthropology

University of California, Santa Cruz
Selah Latshaw