Selamawit Demissie
Washington
Summary
Dedicated and experienced cashier with a strong background in customer service and cash handling. Proven ability to work efficiently in fast-paced retail environments while maintaining a high level of accuracy and professionalism. Committed to enhancing the customer experience and contributing to team success.
Overview
6
6
years of professional experience
Work History
Mergo Eye and Denetal Clinic
- Assisted physicians in taking blood pressure measuring a calm environment in caring for patients.
- Supervised the admission of patients in emergency cases and directed the transferring of patients.
Cashier
Lucky Corner
04.2024 - Current
- Provided prompt, courteous, and efficient service to customers, handling an average of [X] transactions per shift.
- Accurately processed cash, credit, and mobile payments, maintaining error-free transaction records and balancing the cash register at the end of each shift.
- Managed customer inquiries, resolving issues related to products, services, and payments with professionalism and tact.
- Assisted in restocking shelves and organizing merchandise to ensure an appealing store layout and optimize the customer shopping experience.
- Promoted store loyalty programs, encouraging customer sign-ups and explaining benefits to boost membership and sales.
- Trained and mentored new cashiers on company policies, cash-handling procedures, and customer service best practices.
Cashier
Lena Market
01.2024 - Current
- Oversaw daily cash operations, ensuring accurate and efficient processing of payments and maintaining a balanced cash drawer by the end of each shift.
- Supported store management with opening and closing procedures, including cash reconciliation, inventory checks, and ensuring store security.
- Provided exceptional customer service by assisting with product location, offering recommendations, and answering questions regarding store promotions and policies.
- Assisted in training new staff in cashiering techniques, store policies, and maintaining high levels of customer satisfaction.
- Managed the point-of-sale (POS) system, troubleshooting any issues that arose and coordinating with the tech support team when necessary.
- Maintained cleanliness and organization at the checkout area, creating a welcoming environment for customers.
Registered Nurse
MCM Korean Hospital
05.2019 - 01.2020
- Provide direct quality care to patients including daily monitoring recording and evaluating of medical conditions of up to 25 patients per day.
- Coordinate workforce management objectives with a focus on individual departmental,and hospital-wide initiatives.
- Lead and mentored 10 newly licensed nurses in developing and achieving professional experts.
Education
Bachelor Of Science - Nursing
Addis Ababa
Certified Nursing Assistance - undefined
CPR - undefined
First Aid - undefined
undefined
Perpetual nursing school
Skills
- Cash Handling: Proficient in managing cash registers, processing payments, and ensuring accurate daily reconciliations
- Customer Service: Excellent interpersonal skills with a friendly and professional demeanor
- Attention to Detail: Highly accurate in handling transactions and maintaining records
- Communication: Strong verbal and written communication skills
- Teamwork: Capable of collaborating effectively with colleagues to achieve common goals
- Problem Solving: Quick to identify issues and implement effective solutions under pressure
- Training & Mentoring: Experience in training new staff on cash register operations and customer service excellence
Timeline
Cashier
Lucky Corner
04.2024 - Current
Cashier
Lena Market
01.2024 - Current
Registered Nurse
MCM Korean Hospital
05.2019 - 01.2020
Mergo Eye and Denetal Clinic
Certified Nursing Assistance - undefined
CPR - undefined
First Aid - undefined
undefined
Perpetual nursing school
Bachelor Of Science - Nursing
Addis Ababa