Selamawit Desta
Summary
Dynamic professional with extensive experience in customer service and logistics, notably at Amazon. Excelled in roles requiring the use of forklifts and electric pallet jacks, and demonstrated expertise in customer feedback management and food and beverage pairings. Proven track record of enhancing customer satisfaction and streamlining shipping processes, showcasing strong organizational and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Server
The Fekir hookah
06.2024 - 02.2025
- Checked food before serving it to customers.
- Stayed informed about daily specials, new menu items, promotions.
Customer Service Cashier
mezzo lounge
01.2024 - 10.2024
- Assisted in the preparation of food items as needed.
- Ensured that all hookah pipes were filled, lit, and extinguished properly.
- Served drinks and prepared specialty beverages.
- Greeted customers, answered questions, and recommended specials to increase profits.
Packing, Shipping, and Receiving Assembler
Amazon
03.2022 - 12.2023
- Transported items between departments using forklifts or electric pallet jacks.
- Provided assistance with loading and unloading trailers as needed.
- Operated shrink-wrap machines to secure products for shipment.
Customer Service Cashier
daallo restaurant and lounge
06.2022 - 02.2023
- Resolved customer complaints in a professional manner.
- Balanced cash drawers at the end of each shift.
- Regularly checked supplies such as tobacco, charcoal, and glassware for adequate inventory levels.
- Followed company policies and procedures consistently.
Education
High School Diploma -
Tucker High School
Tucker, GA05-2020
Skills
- Server training
- Customer service
- Food and beverage pairings
- Customer feedback management
Timeline
Server
The Fekir hookah
06.2024 - 02.2025
Customer Service Cashier
mezzo lounge
01.2024 - 10.2024
Customer Service Cashier
daallo restaurant and lounge
06.2022 - 02.2023
Packing, Shipping, and Receiving Assembler
Amazon
03.2022 - 12.2023
High School Diploma -
Tucker High School
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