Selam Solomon Moges
Lawrenceville,GA
Summary
Motivated and detail-oriented recent graduate with a Bachelor's Degree in Business Administration, with a concentration in Marketing, seeking an entry-level position in the banking industry. Offering strong analytical skills, a solid understanding of financial principles, and a passion for delivering exceptional customer service. Fluent in English, Amharic, and Tigrigna.
Overview
5
5
years of professional experience
1
1
Certification
Work History
E-Commerce Specialist
YeroEL Technologies LLC
Stone Mountain, GA
05.2021 - Current
- Managed customer service inquiries through multiple channels including email, chat, and phone.
- Coordinated logistics operations such as order processing, inventory management, and shipment tracking.
- Provided ongoing support for customers using the e-commerce platform.
Sales Support
Network Atlanta, Inc
Scottdale, GA
04.2022 - Current
- Assist customers with inquiries, product selection, and order processing through phone and email communication
- Optimize product listings and update inventory on the eBay platform to maximize sales and customer satisfaction
- Coordinate with the shipping department to ensure timely delivery and resolve any shipment-related issues.
Office Assistant
Faith Repair Services LLC
Lawrenceville, GA
02.2020 - 04.2022
- Manage administrative tasks, including data entry, scheduling appointments, and maintaining records
- Provide exceptional customer service by addressing inquiries and resolving issues promptly and effectively
- Collaborate with team members to streamline processes and improve overall office efficiency.
Cashier
Nam Dae Mun Farmers Market
Atlanta, GA
01.2019 - 02.2019
- Handled cash transactions accurately and efficiently while providing excellent customer service
- Maintained a clean and organized work environment, including stocking shelves and monitoring inventory levels
- Collaborated with a diverse team to ensure smooth operations and customer satisfaction.
Education
Bachelor's Degree - Business Administration, Marketing
Georgia State University
Atlanta, GA05.2023
Associate Degree - Business Administration
Georgia Technical College
ClarkstonDual Enrollment -
Georgia Technical College
ClarkstonHigh School Diploma -
Elizabeth Andrew High School
Tucker, GASkills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and data entry
- Detail-oriented with a keen eye for accuracy and organization
- Ability to work effectively both independently and collaboratively in a team environment
Languages
English
Professional
Amharic
Native/ Bilingual
Tigrigna
Limited
Certification
- Notary Public
Timeline
Sales Support
Network Atlanta, Inc
04.2022 - Current
E-Commerce Specialist
YeroEL Technologies LLC
05.2021 - Current
Office Assistant
Faith Repair Services LLC
02.2020 - 04.2022
Cashier
Nam Dae Mun Farmers Market
01.2019 - 02.2019
Bachelor's Degree - Business Administration, Marketing
Georgia State University
Associate Degree - Business Administration
Georgia Technical College
Dual Enrollment -
Georgia Technical College
High School Diploma -
Elizabeth Andrew High School
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